12/19/2019: Office 365 / Google Collaborations are now working as expected in Canvas. If you experience any issues using Collaborations, please contact Canvas 24/7 Support.
Several users have reported issues using both Office 365 and Google Collaborations with Canvas. Users may receive the following message:
Your LTI tool has been misconfigured, please contact your institution’s Canvas Admin.
Canvas is aware of this issue and engineers are working on a fix that we hope will resolve the problem. At this time, we don’t have a timeline but we do know that a fix is currently being tested.
Please contact Canvas Support if you have additional questions about this issue.
The Blogs@UWW service was unavailable between approximately 9:00 AM and ~12:13 PM on Wednesday, May 8th, 2019. The service has now been restored, but any media content (images or files) uploaded to the service between Sunday, May 5th at 11:00 PM and Wednesday, May 8th at 12:13 PM will need to be re-uploaded and linked. We apologize for the inconvenience.
If you have any additional questions about this outage, please contact the UW-W Helpdesk.
Between 7:35 PM CDT and 8:20 PM CDT on Sunday, April 28th some users were unable to access Canvas. The Canvas team found an issue with one of their backend services that caused multiple instances to become unresponsive. At this time the issue is resolved and Canvas is operating normally.
If you continue to have any problems, please contact Canvas Support.