Planned Maintenance Outage – Sunday 1/12

There are two planned outages happening on Sunday, 1/12 that will impact a number of services including Canvas.

  • On Sunday, January 12th between 12:00 AM (midnight) at 8:00 AM, DoIT in Madison will be performing scheduled Network Maintenance. During this window, there may be periods of time where services are not available. This may impact some Canvas and Kaltura logins, as well as other services listed in the DoIT announcement.
  • On Sunday, January 12th between 12:00 AM (midnight) and 1:00 AM, Instructure will be performing maintenance on the Quizzes tool in Canvas. During this window, there may be periods of time where quizzes are not available.

If you have any questions, please contact UW-W Canvas Support.

[RESOLVED] Respondus Monitor Slowdown

On Monday, December 9th, 2019, between 9:15 AM and 10:20 AM CDT, Respondus Monitor experienced a slowdown due to a database issue. This was causing intermittent connectivity issues for instructors accessing the LockDown Browser dashboard. It was also causing slowdowns or errors for students trying to start a Respondus Monitor session.  Everything was operating normally as of 10:20 AM CDT.

Please contact Canvas 24/7/365 Support with any questions or concerns.

What is Respondus Monitor?

Respondus Monitor is an additional product that works with Respondus LockDown Browser to use the student’s webcam to utilize video to further prevent cheating during online quizzes.  It is currently licensed only for use by specific courses in the College of Business and Economics.

Are you still using Desire2Learn?

Are you still logging into Desire2Learn to get course material or using it for your department or organization?  If yes – please reach out to the instructor of that course and inform that that they will need to move to Canvas!

D2L will be flipped into “read-only” mode on January 17th, 2020. Users will still be able to login to save and export content, but they will not be able to create any new content or participate in any courses.

Please contact UW-W Desire2Learn Support with any questions around the retirement of the service.

[RESOLVED] LinkedIn Learning Access Issues

Resolved December 3rd, 6:42 PM. The issue has been resolved and new users are now able to access LinkedIn Learning.

Beginning on December 1st, users who have not previously logged into LinkedIn Learning are receiving an error message when trying to create an account. Users who have logged in prior to December 1st are not impacted. ICIT is working with LinkedIn to resolve the issue as soon as possible. Updates will be posted to this message as they are received.

If you have specific questions about this outage, please reach out to the UW-W TSC Helpdesk.

Canvas Transition Update

Thank you for your hard work transferring your Desire2Learn courses to Canvas! Starting with the Summer 2019, 100% of our for-credit courses are on Canvas!

While the end of this giant undertaking is in sight, there are still some important things to keep in mind as we close out the Desire2Learn service:

  • Desire2Learn Courses will be set to Read-Only on January 17th, 2020. Are you still using Desire2Learn for a department or ongoing course? If so – now is the time to get your course migrated over to Canvas! Request your Canvas ongoing course using this form.
  • Desire2Learn Student Activity exports now available! We have an export report available that allows us to export student activity for: Checklists, Content, Course Files, Discussions, Dropbox, Grades, Group contribution/locker, Homepages, News, Quizzes and Release Conditions. Fill out this form to request a student activity export. Please allow 7 business days for processing. Requests must be received by March 1st, 2020.
  • UW-System will be removing access to Desire2Learn in June of 2020. All information you would like to keep must be exported out of D2L before June of 2020. Whether it’s an old for-credit based course, or an ongoing course – make sure all material is backed up. Once our access is removed, we will not have any way to obtain this data. Don’t delay, save your course files today!
  • View the Desire2Learn Retirement timeline for additional details.

Tell us about your Canvas support experience. Overall, we have had great success with Canvas 24/7/365 Phone/Chat/Email support. Whether you got an awesome answer from Canvas Support, or if you were wishing they would have provided more information – let us know! We review all support interactions on a regular basis – and we want to make sure you get the support and answers you need! Submit your feedback by going to http://uww.edu/icit/services/canvas and clicking on the Vendor Support Feedback button.

If you have any questions or concerns about the transition, please reach out to the UW-W Learning Technology Center.

Fall 2019 Learning Technology Center Updates

The UW-Whitewater Learning Technology Center (LTC) serves all staff in acquiring technology skills needed to be successful in a 21st century learning and working environment. Our enthusiastic team of experienced staff and dedicated student assistants assist: Instructional Staff to effectively use technology to support teaching and learning; and All Staff to effectively use technology to enhance communication, collaboration, and productivity related to their work.


Canvas

Canvas is the Learning Management System (LMS) for the UW-System. Canvas is capable of organizing course materials, accepting student submissions, housing online discussions, autograding quizzes, and more. Canvas offers an enhanced teaching and learning experience for you and your students, which includes a streamlined grading experience and easy to use rubrics! As of summer 2019, Desire2learn is no longer available for courses but will remain available until June 2020 to transfer materials.

Here are a few of the recent highlights.

  • Canvas Course Templates: Additional Flexibility Available.  On Tuesday May 28th, UW-System approved a change in Canvas to allow for additional flexibility in the Course Navigation area and in the number of Announcements shown. Additional information is available at: http://blogs.uww.edu/instructional/2019/06/06/canvas-course-templates-additional-flexibility-available/
  • Grade Posting Policy. Located in the gradebook settings, the Grade Posting Policy can be set to automatic or manual. When set to Manual, grades are automatically hidden (muted) by default which can later be released to students from within the SpeedGrader tool.
  • Total Grade Calculations with Missing Assignments. Any ungraded items can result in different final grades being presented to Teachers, Students, and/or the WINS, depending on the settings used by each individual. The only way to ensure grades are consistently displayed is to follow these best practices.
  • Course Combinations.  Do you want to combine multiple sections of the same course into a single Canvas course?  Follow the steps in the Cross-Listing/Merging Canvas Courses guide.  If you need to combine courses that you are not the teacher for or if you have any questions please contact Canvas support.
  • Internet Explorer 11 Support. Canvas recently dropped support for the Internet Explorer Browser. If you have been using Internet Explorer, please switch to a supported Canvas Browser.

Helpful Links

24/7/365 Support

Canvas has a robust technical support service that includes 24 / 7 / 365 toll-free hotline and live online chat interactions.  Please use this for all Canvas Questions.

Tell us about your Canvas support experience!

Whether you got an awesome answer from Canvas Support, or if you were wishing they would have provided more information – let us know! We review all support interactions on a regular basis – and we want to make sure you get the support and answers you need!

Submit your feedback by going to http://uww.edu/icit/services/canvas and clicking on the Vendor Support Feedback button.


UW-Whitewater Mobile App

The official UW-Whitewater App is now available to download. Instructors may find the App useful for communication with students, to see upcoming campus events, and to help students connect with resources. Be sure to authorize the UW-Whitewater App to interact with your course in Canvas. This will allow your students to get assignment due notifications inside of the app. For directions, visit our information page on using the UW-Whitewater App in Canvas.

For additional information please check out our website: http://www.uww.edu/icit/services/uw-whitewater-mobile-app


Canvas Workshops

During the Fall 2019 semester, the LTC will be offering opportunities to work on and learn about Canvas features. Open labs will be available to answer your Canvas questions whether you are working on your current course, or planning for the future. Deep Dives will focus on specific tools can help you in your current courses.

View the Workshop schedule and signup now at: http://go.uww.edu/ltc-workshop-signup


Adaptive Learning

During the 2019-2020 academic year, the LTC is continuing to explore adaptive learning. A small group of instructors is currently exploring using adaptive learning in a variety of courses, with the goal of sharing their experiences using adaptive learning next spring or summer. Additionally, the LTC would like to invite all members of the UW-Whitewater campus community (students, staff, faculty) to two open discussions on adaptive learning this fall.

  • Friday September 27th from 9:30 am to 10:15 am in McGraw 19A
  • Friday October 25th from 9:30 am to 10:15 am in McGraw 19A

For more information on the LTC’s adaptive learning exploration, please feel free to contact us at icit-techpilots@uww.edu


Humanizing Your Courses

The 2019-2020 LTC Learn Center workshop series explores creating human-centered learning experiences. Humanized learning leverages the potential of digital technologies to connect with students, foster relationships, and build community. This process blends course design and facilitation, while engaging the cognitive and affective domains of learning.

FALL 2019

  • What is Humanizing?
    September 24th 12:00pm – 1:15pm
  • Facilitation: Presence, Empathy and Awareness
    October 21st 12:30pm – 1:45pm
  • Choice, Control, Constructing Meaning, Challenges, Collaboration, and Consequences: Human-centered Course Design
    November 12th 12:00pm – 1:15pm

Register at http://signup.uww.edu

Celebrating Teaching and Learning Conference – May 2020 – Save the Date!

Thank you to everyone who attended the Celebrating Teaching and Learning Conference this past may. We will be holding the next Celebrating Teaching and Learning Conference on Wednesday, May 20th, 2020!


Weekly Email Updates

Did you know that you can get a weekly email update about what’s going on in the LTC? Every Monday morning, you’ll get an email that contains a summary of the latest items from our blog. To signup for these updates, just fill out the form below!



Turning Point 8

Turning Point is a student response system that allows instructors to integrate polling slides into their PowerPoint presentations or to pose standalone questions. Students can respond using an app / website on a mobile device or a physical clicker. Self paced polling and Canvas gradebook integration is also available.

The cost for students has been greatly reduced for the Fall 2019 semester! The student license has been reduced from $24.99 to $14.99 for a 1 year term.

Additionally, a no-cost pilot is available for new instructors who want to try out TurningPoint in their courses.

Join us on Wednesday, September 11th for some Turning Point workshops!

Contact the Learning Technology Center for more details!

Poll Everywhere

Poll Everywhere offers flexible options for interaction in the classroom. Instructors choose from a large variety of poll activities, including multiple choice, open response, live word clouds, clickable images, up- and down-voting for Q & A, and rank order. Students respond on the web or via SMS texting at no cost to them.

If you think you might be interested in using Poll Everywhere but aren’t sure where to get started, consider attending one of the LTC’s information sessions this spring.

http://go.uww.edu/ltc-workshop-signup


LinkedIn Learning

Let the learning begin! All UW-Whitewater staff, faculty and students now have access to LinkedIn Learning, which teaches the latest software, creative, and business skills through high-quality online instructional videos featuring recognized industry experts. Lynda.com was bought by LinkedIn in 2015 and this is the roll out of the same great content under the LinkedIn Learning branding.

Explore a wide range of subjects from Microsoft Office (2013 and 2016), Adobe (Photoshop, Illustrator, InDesign, Etc) photography, 3D animation, music, and video to graphic design, project management, and web development. New courses are added every week.

Access the LinkedIn Learning library 24/7 from desktops, laptops, smartphones, or tablets. Use the lynda.com app for iPhone, iPad, or Android or log in via the LinkedIn Learning mobile site. Watch entire courses or single tutorial videos as needed, share course playlists, bookmark courses you’d like to watch, or use exercise files to follow along with the instruction as you learn, and much more.

Access full video training courses by going to https://go.uww.edu/linkedinlearning, then login using your Net-ID and password.


Collaboration Tools

Here are just a few of the collaboration tools we have available! Looking for something else, just ask us!

Webex Teams is a collaboration tool designed for continuous teamwork with video meetings, group messaging, file sharing and white boarding. Get started at: https://www.uww.edu/icit/services/webex-teams

Webex Meetings is an online web conferencing tool that allows you to meet with colleagues or classmates anywhere in the world using your internet. Get started at: https://www.uww.edu/icit/services/web-conferencing-and-webex-meetings#WebexMeetings

The Cisco Webex Education Connector is now available for use in Canvas! The Webex Connector allows you to interact with Webex Meetings and Webex Teams directly from your Canvas course. It can be accessed by clicking on “Cisco Webex” in the course navigation menu. Get started at: https://spaces.uww.edu/x/74I3AQ

Google Apps are web-based tools available to all UW-Whitewater users. They allow you to create, share and access documents from any internet-connected computer, tablet, or mobile device. Get started at: https://www.uww.edu/icit/services/google

Technology Training

Hands-on training offered focuses on productivity, communication, and collaboration tools. See the schedule at signup.uww.edu

Custom Consulting and Training Services are aimed at helping departments find software solutions to meet their needs. Small-group training sessions can be customized to cover topics relevant to your team and available schedule.

Contact the Learning Technology Center for additional information!


Media Recording Scheduling

The Learning Technology Center (LTC) offers video recording and media production services for instructional use. We now have a new web based scheduling form! 

Choose from one of our popular configurations:

  • Presenter Only
  • Interview Setup
  • Weatherman Setup
  • Lightboard Setup
  • Any many more!

Schedule your recordings by going to http://www.uww.edu/icit/services/media-production#Scheduling

Canvas Media Management Tools

There are several different methods to create and publish media within Canvas. The preferred solution at UW-Whitewater is Vbrick Rev.

VBrick Rev is the preferred and recommended media management system at UW-Whitewater.

Recommended Rev Use:
• Reusable videos.
• Password protected content.

Kaltura is the media management system available for all of UW-System through integration in Canvas.

Recommended Kaltura Use:
• One-time use videos.
• Student assignments.
• Recording screen captures and webcam recordings.

Visit the Canvas Media Management Tools page for more information.


Don’t forget to Visit Us

Are you still with us? If so – great, you made it to the end! Be sure to stop by the LTC throughout the semester to visit. As a reminder, we are located in McGraw Hall, Suite 120 and are available between 8:00 AM and 4:30 PM weekdays. We can also be reached at ltc@uww.edu or 262.472.1004. We’ll always be willing to help, and have plenty of treats on hand for your sweet tooth. Have a great semester!