[RESOLVED] Ongoing Kaltura Service Issue

RESOLVED 12:47 PM: All Kaltura functions are now working as expected. If you continue to have problems, please clear your cache and restart your browser and device. If issues persist, reach out to Canvas 24/7 Support.

UPDATE 12:22 PM: The Kaltura engineering team has identified and corrected the core service issue. Accessing videos through the Canvas App and video thumbnails may still be intermittent. Kaltura is continuing to monitor the service.

Starting around 7:41 AM on Monday, January 23rd users may experience issues when loading Kaltura videos. Users’ ability to use all Kaltura services including video playback, recording, upload, and editing appears to be disrupted.

Please reach out to Canvas 24/7 support for any additional issues.

Kaltura “Webcam Recorder” Unavailable (Known Issue)

Add new and webcam recorder selected

On Friday, October 7th, 2022 the UW-System Digital Learning Environment (DLE) team temporarily disabled the “Webcam Recorder” function of Kaltura within Canvas.

The Webcam Recording with Kaltura Capture feature can be used as an alternative recording option.  This does require you to download and install Kaltura Capture on your computer.

Additional details are available at: Kaltura “Webcam Recorder” Unavailable (Known Issue).

Streaming.uww.edu (Vbrick Rev) Service Update (5/19)

On Thursday, May 19th the streaming.uww.edu (VBrick Rev) service was updated to the latest version of the software. This date was chosen to limit disruption to instruction during the spring semester and to be completed prior to the start of the summer term.

In this latest update, the following fixes and enhancements will be included:

  • Basic Settings and Advanced Settings have now been combined under a new “Details” button to combine video settings into a single area.
  • Rev Teams have been renamed to Channels. Channels function in the same way as Rev Teams, and can be used to restrict video to only individuals registered for your current semester course.
  • Additional options are available for linked and embedded videos.
    • Embedded videos may be displayed as an in-line video (current behavior) or display an image which will open a new window with the video when clicked.
    • Linked videos may display a full video page (current behavior) or display the video only.
  • Video Editor has a more intuitive layout and improved tools.
    • New Scale and Position controls replace the zoom function.
    • The playback bar now has a more precise time stamp reading and the ability to directly type in a timestamp for quick locating.
    • Edited videos now have the option to be saved as a new video.
  • Enhanced Video Analytics Reports
    • Date range filters.
    • Sorting and filtering ability.
    • Ability to export by date range.
  • The Video Pulse Tab offers a new interactive video experience. Subtitle files are required to use this feature.
    • Shows tagged users in a filmstrip view.
    • Ability to search through the video subtitles for key words.
  • SRT and VTT now be added as Subtitle formats for closed captioning.
  • Flash has reached its End of Life. Rev will no longer provide Flash playback URLs.

If you have any questions or concerns about this update, please contact the Learning Technology Center.

Streaming.uww.edu (Vbrick Rev) Planned Outage – May 19th

Screenshot of Rev video

On Thursday, May 19th 2022 between 7 AM and 5 PM VBrick Rev (http://streaming.uww.edu) will be unavailable for scheduled maintenance. During this outage, we will be deploying the latest version of VBrick Rev.

Videos hosted on Rev will be unavailable during this outage. Please plan accordingly.

If you have any questions or concerns about this outage, please contact the Learning Technology Center.

Registration Open! Celebrating Teaching and Learning Conference May 18

The Learning Technology Center, LEARN Center and Office of Academic Assessment invite you to register for the Celebrating Teaching and Learning Conference on Wednesday, May 18, in the University Center.

The conference features a great keynote speaker and showcases 16 concurrent sessions full of interesting teaching and learning initiatives that are active at UW-Whitewater.

The event is FREE, and includes breakfast, lunch and snacks.

Don’t delay, register today! Registration ends May 10.

Recording Options for On-Demand Delivery

On-demand video lectures are the perfect way to deliver lecture content for web-based courses, or to provide supplementary material for in-person courses. Check out this short video to learn about four different methods that allow you to create on-demand lectures right from your computer.

Step-by-step guides are also available in our Recording Options for On-Demand Delivery Knowledge Base article.

If you have any questions please contact the Learning Technology Center.

Celebrate April Fools Day with LinkedIn Learning

Looking to have some fun and learn how to harness humor as a skill to relieve tension, shift perspectives, and bring people together? Look no further!

Dive into these bite-sized tips and tricks to get started:

Want to know more? Check out the full course: Humor in the Workplace (Full course 45 min)

April 2022 @ LTC – General Campus Technology

Google Workspace

“Google Drive and Apps Essentials” – April 8 at 9:00AM

Learn about how to effectively use Google Drive and Apps for collaboration and file-sharing. This workshop offers an overview of Google Drive, Docs, Sheets, Presentations, Forms, Drawing, and Sites. Learn the basics of each program to get you up and running quickly with Google applications as well as some helpful tips and tricks!

Interactive Polling with Slido

April 12 at 9:00AM

Webex Meetings now has an interactive polling feature built right into the meeting so you can easily engage with your participants. In this session, you will learn: how to create, activate, and share content; view results; add collaborators; and more!
Access your Slido account from https://slido.com 

Suggestions for Effective Online Meetings & Webinars

April 19 at 9:30AM

Do you know how to schedule a Webex Meeting and/or Webinar, but are looking to make them more smooth, efficient, productive, and comfortable? We’ll cover some pre-meeting details that can help as well as and facilitation techniques to help you and your attendees have better virtual meeting experiences. We’ll focus on tips and tricks for Webex Meetings and Webinars to take your baseline skills to the next level.

New to Campus? Need a refresher?

“Campus Technology: Resources to Help You Succeed” – April 14 at 1:30PM

The goal of this session is to create awareness of the campus-supported communication, collaboration, and work productivity tools that apply to all staff and introduce participants to support resources.

Can’t make it at the scheduled time? Check out our on-demand technology orientation!

Getting Started with Webex

April 26 at 10AM

Webex, formerly known as Webex Teams, is ideal for ongoing communication and collaboration among teams, departments and work groups. Interested in learning how to utilize Webex? This session will help you understand the basics of Webex (Teams) including the new Calling features, best practices for use, and how to get others on board with using it.

Microsoft Outlook – Tips and Tricks

“Outlook Email/Calendar Basics (and Tips & Tricks)” – April 27 at 9:30AM
Open to both Windows and Mac users, this training will cover strategies to manage email messages, calendar scheduling, and more!

Deadline Extended!

There is still time! We have extended the deadline for the Celebrating Teaching and Learning Conference Call for Proposals to April 11, 2022.

We invite submissions from University of Wisconsin-Whitewater instructors and staff to share their innovations, scholarly teaching results, or information on how they’ve connected to the Wisconsin Idea. Possible themes include, but are not limited, to the following:

  • Academic technology, connections and challenges
  • Assessment and program evaluation
  • Innovative student services and experiences 
  • Online program development
  • Project-based and community-based learning opportunities
  • Strategic enrollment and program development
  • Something Else!

Concurrent presentation sessions will last 45 minutes. You are welcome to structure time to fit your presentation. Remember Q&A! A typical session consists of approximately 35 minutes for presentation and 10 minutes for questions and answers.

For additional information, please contact The Learning Technology Center.