12/19/2019: Office 365 / Google Collaborations are now working as expected in Canvas. If you experience any issues using Collaborations, please contact Canvas 24/7 Support.

Several users have reported issues using both Office 365 and Google Collaborations with Canvas. Users may receive the following message:

Your LTI tool has been misconfigured, please contact your institution’s Canvas Admin.

Canvas is aware of this issue and engineers are working on a fix that we hope will resolve the problem. At this time, we don’t have a timeline but we do know that a fix is currently being tested.

Please contact Canvas Support if you have additional questions about this issue.