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Category Archives: Previous D2L Login Announcements

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[D2L] Extended Maintenance Window – Thursday, March 8th

Posted on March 6, 2018 by Shane Degen

Desire2Learn, our Learning Management System, will have this week’s scheduled maintenance window extended by half an hour and will be unavailable on Thursday March 8th from 4:30am to 7:00am (CST).

If you have any questions or concerns about the outage, please contact UW-W D2L Support.

Posted in Previous D2L Login Announcements

RESOLVED: Desire2Learn Slowness / Timeout Errors Accessing Content

Posted on September 14, 2017 by Aaron Axelsen

Update 9/28 10:00am: D2L and the Learn@UW team have worked together to restore the EduDentity service and all functionality is once again available. 

Update 9/14 12:45pm: D2L service is stable after the Learn@UW team disabled the EduDentity setting. Users of either Binder or Assignment Grader will not sync while disabled. Those affected by this should be directed to the Content or Gradebook tool within their courses, until further notice.  Learn@UW continues to work with D2L to understand the root cause in order to return service to normal.

Original Message: Beginning around 9pm on Wednesday, September 13th, users may have experienced slowness or “Internal Errors” when trying to access content within courses.  Technicians reported the issue to Desire2Learn and a configuration change was at 12:46am on Thursday, September 14th.  The Learn@UW team will continue monitoring this issue closely, but at this point we believe it is resolved.

As a result of this configuration change, access to sync tools such that use the D2L EduDentity service (such as Binder & Assignment Grader) have been temporarily disabled.  We will post an update on this issue around 12pm (noon) today.

If you have any questions regarding this issue, please contact: D2L Support.

Posted in Previous D2L Login Announcements

Upcoming Turnitin Maintenance – August 5th, 9am to 3pm

Posted on July 28, 2017 by Aaron Axelsen

On Saturday, August 5th between 9:00AM and 3:00PM Turnitin.com and Turnitin integration with Desire2Learn will be undergoing essential maintenance and will be unavailable.

Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window.

If you have any questions or concerns about this outage, please contact UW-W Desire2Learn Support.

Posted in For Instructors, Previous D2L Login Announcements

Desire2Learn Scheduled Outage 07-26-2017

Posted on July 21, 2017 by Shane Degen

On Wednesday, July 26th, 2017, technologists at DoIT in Madison will be performing scheduled infrastructure maintenance impacting Desire2Learn between 4:00am and 6:00am.  During this time, Desire2Learn will not be available.  Access will be restored as soon as possible after the work has been completed.

If you have any questions about this outage, please contact UW-W Desire2Learn Support.

Posted in For Instructors, For Students, Previous D2L Login Announcements | Tagged D2L Outage, For Instructors, For Students

Desire2Learn Scheduled Outage 07-16-2017

Posted on July 13, 2017 by Shane Degen

On Sunday, July 16th, 2017, technologists at DoIT in Madison will be performing scheduled infrastructure maintenance impacting Desire2Learn between 4:00am and 8:00am.  During this time, Desire2Learn will not be available.  Access will be restored as soon as possible after the work has been completed.

If you have any questions about this outage, please contact UW-W Desire2Learn Support.

Posted in For Instructors, For Students, Previous D2L Login Announcements | Tagged D2L Outage, For Instructors, For Students

[Resolved] Streaming Videos Unavailable

Posted on June 2, 2017 by Aaron Axelsen

On Thursday, June 1st, 2017 between ~9:25 PM and 11:55 PM users were unable to access videos hosted on http://streaming.uww.edu (VBrick Rev).  The issue has now been resolved.

If you have any questions or concerns regarding this outage, please <a href=”http://d2l.uww.edu/contact” target=”_blank”>contact UW-W D2L Support</a>.

Posted in Previous D2L Login Announcements

Planned D2L Outage 05-24-2017

Posted on May 17, 2017 by Shane Degen

Desire2Learn, our Learning Management System, is scheduled for an outage in order for Learn@UW to perform scheduled maintenance to the infrastructure. While this work is underway, maintenance pages will be displayed, and access to the Learning Environment will be unavailable. The outage take place on Wednesday, May 24th, 2017 from 5:00 AM (CST) through 7:00 AM (CST). During this timeframe, D2L will not be available.

If you have any questions or concerns about the outage, please contact UW-W D2L Support.

Posted in For Instructors, Previous D2L Login Announcements | Tagged D2L Outage, For Instructors

Course Enrollment Updates – July 29 to Aug 1

Posted on July 28, 2016 by Aaron Axelsen

Course enrollment updates in Desire2Learn will not be processed between July 29th and August 1st due to the scheduled WINS upgrade.  Normal updates will continue on August 2nd.

If you have any questions regrading this, please contact UW-W Desire2Learn Support.

Posted in For Instructors, Previous D2L Login Announcements

[RESOLVED] Desire2Learn TurnItIn Issues

Posted on July 22, 2016 by Aaron Axelsen

Resolved.  The issue has been resolved on Sunday, July 24th, 2016.  Please contact UW-W Desire2Learn Support if you have any additional problems with TurnItIn.

Currently, documents submitted to the TurnItIn enabled dropboxes are not getting submitted to the TurnItIn Originality Checker.  We are aware of the issue and technicians at Desire2Learn and TurnItIn are working to resolve the problem.

If you have any questions about this issue, please contact UW-W Desire2Learn Support.

Posted in For Instructors, Previous D2L Login Announcements

[RESOLVED] Turnitin Service Alert

Posted on June 27, 2016 by Aaron Axelsen

Users may have experienced an “Error 403” message in the TurnItIn Document Viewer between 1:10pm and 1:40pm on Monday, June 27th.

Please contact UW-W Desire2Learn Support with any questions or concerns.

Posted in For Instructors, Previous D2L Login Announcements

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