[RESOLVED] Ongoing Kaltura Service Issue

RESOLVED 12:47 PM: All Kaltura functions are now working as expected. If you continue to have problems, please clear your cache and restart your browser and device. If issues persist, reach out to Canvas 24/7 Support.

UPDATE 12:22 PM: The Kaltura engineering team has identified and corrected the core service issue. Accessing videos through the Canvas App and video thumbnails may still be intermittent. Kaltura is continuing to monitor the service.

Starting around 7:41 AM on Monday, January 23rd users may experience issues when loading Kaltura videos. Users’ ability to use all Kaltura services including video playback, recording, upload, and editing appears to be disrupted.

Please reach out to Canvas 24/7 support for any additional issues.

A Call for Builders!

Come Build with the Learning Technology Center as we discuss the Educause 2023 Top 10 Information Technology Issues this Spring.  Image by Wokandapix
Come Build with the Learning Technology Center as we discuss the Educause 2023 Top 10 Information Technology Issues this Spring. Image by Wokandapix

The Educause Top 10 IT Issues describe the foundation models that colleges and universities will develop next year and beyond, acting on what was learned in the pandemic and framed by the three building blocks of leadership, data, and work and learning. In 2023, thinking is giving way to doing. The old foundations—from enrollment to credentials to the campus to decision-making—are showing signs of wear. Existing foundations need to be examined and strengthened. New foundations may need to be developed. Institutional and technology leaders are building solid foundation models for higher education.

Come build with the LTC this Spring as we do a focused study of portions of the report to explore these new foundation models: leadership (Leading with Wisdom); data (the Ultra-Intelligent Institution); and work and learning (Everything is Everywhere). The Educause Top 10 IT Issues 2023: Foundation Models, are Builders Group modeled on a book club format; participants are expected to come prepared to discuss short key readings inspired by the Top 10 IT issues to explore these foundation models, tackle challenges, develop recommendations, and craft solutions.

This series is appropriate for educators, leaders, administrators, and technologists. By the end of our sessions together we hope to foster cross-campus communication and networking while providing feedback to help shape the future of Whitewater’s technology strategy. We hope that you will be able to apply what you have learned to your teaching or administration. While each session is connected, it is not required to attend them all. Anyone with interest can join as few or as many as able.

Wednesdays 3:30 – 4:30 pm
McGraw Hall 19A and Online via Webex

February 8. Educause Top 10 IT Issues: Foundation Models
February 22. Leading with Wisdom
March 8. The Ultra-Intelligent Institution
March 22. Everything Is Anywhere
April 12. Solving Challenges: What Can We Do Now?
April 26. Applications: Recommendation for the Future and Foundations to Build.

LTC Construction crew:
Eric Loepp, Director of Learning Technology
Dana Wagner, Assistant Director, Learning Technology
Ted Witt, Teaching Learning and Technology Consultant

2023 Course Prep Boot Camp

Strapped for time and looking for a guiding hand on all the things you need to do to get a Canvas course up and running for Spring?  Now is your chance! Join us for hands-on workshops broken up between quick demonstrations and supported work time.

Photo by MART PRODUCTION from Pexels

These sessions are designed for instructors looking to get their Spring 2023 course up and running but all faculty and staff are welcome. Come with previous content ready to be updated or moved from paper into Canvas (e.g. moving a quiz or rubric into a digital form). This series of workshops will provide you the know how and time to complete specific tasks to get your course set up. Enroll in one, a handful, or all of them; even if it is just for a way to schedule your work time.

Getting Started

Tuesday, January 3: Noon-1:00 p.m. | Signup

Building Your Content

Wednesday, January 4: Noon-1:00 p.m. | Signup

Assignments and Setting Up Grades

Thursday, January 5: Noon-1:00 p.m. | Signup

Accessories

Tuesday, January 10: Noon-1:00 p.m. | Signup

Collaborations

Wednesday, January 11: Noon-1:00 p.m. | Signup

Wrapping Up

Thursday, January 12: Noon-1:00 p.m. | Signup

Self-Paced Online and Blended Teaching Institute

The UW-Whitewater Learning Technology Center (LTC) is pleased to announce registration is now available for a self-paced asynchronous version of our Online and Blended Teaching Institute (OBTI) for Spring 2023.

OBTI aligns quality Canvas course design with best practices for teaching in a variety of modalities.  Upon completion of OBTI, faculty and instructors will be well-prepared to design and develop their own courses, prepared with tips to continue the iterative process for future academic terms. This course is most useful for people thinking about teaching in the summer or fall.

Online and Blended Teaching Institute
Online and Blended Teaching Institute now available in a self-paced format.

The Online and Blended Teaching Institute offers an independent, online, self-paced experience combined with full support and contact with the Learning Technology Center.  It showcases the work of Whitewater instructors and staff, allowing participants an opportunity to explore what has worked for their colleagues.   After an initial consultation, participants will complete a series of short online assignments, be provided a sandbox to design content, and develop objectives and activities to serve as an exemplar module.  This course will take an estimated 30 hours to complete during the Spring semester.

For more information or to enroll in this exciting training, contact Ted Witt at wittt@uww.edu. 

Canvas Update (11/19/2023)


On Saturday November 19, Instructure will deploy the latest release to the Canvas environment. The highlights of this release are listed below. The full release notes are also available.

  • Outcomes – Outcome Alignment Summary Tab:  Instructors can quickly view a summary of alignments to the Outcomes in their course. Additionally, instructors can use a filter to view all Outcomes, view only those with alignments or those without alignments. 
  • Pages – Schedule Page Publication: The Schedule Page Publication default status has been updated. Instructors can delay pages for publication on a specific date and time. Scheduled pages remain invisible to students until the publish date and time.
  • SpeedGrader – Multi-File Submission Display as Single Submission for Third Party Tools: When using third-party tools to upload assignments, multiple files submitted together will display as a single submission in Speedgrader. This update allows instructors to view submissions with multiple files together in SpeedGrader.

If you have any questions or concerns about the service pack updates, or even just curious about how they can help you, please contact UW-W Canvas Support.

Kaltura “Webcam Recorder” Unavailable (Known Issue)

Add new and webcam recorder selected

On Friday, October 7th, 2022 the UW-System Digital Learning Environment (DLE) team temporarily disabled the “Webcam Recorder” function of Kaltura within Canvas.

The Webcam Recording with Kaltura Capture feature can be used as an alternative recording option.  This does require you to download and install Kaltura Capture on your computer.

Additional details are available at: Kaltura “Webcam Recorder” Unavailable (Known Issue).

[RESOLVED] Canvas Unplanned Outage (09/21/2022)

RESOLVED: Between 1:00 PM and 1:45 PM on Wednesday, September 21st users may have had issues accessing Canvas. The issue has been resolved. Please reach out to Canvas 24/7 support for any additional issues.

Beginning at roughly 1:00PM on Wednesday, September 21st users may have started receiving timeout and gateway errors when accessing Canvas. The vendor was aware of the issue and promptly began investigating.

Resolved: 1:45PM the issue was resolved, and service was restored.

Self-Paced Online and Blended Teaching Institute (OBTI)

The UW-Whitewater Learning Technology Center (LTC) is pleased to announce registration is now available for a self-paced asynchronous version of our Online and Blended Teaching Institute (OBTI) for Spring 2023…or for the ambitious, you can still enroll and complete the Fall 2022 iteration!

OBTI aligns quality Canvas course design with best practices for teaching in a variety of modalities.  Upon completion of OBTI, faculty and instructors will be well-prepared to design and develop their own courses, prepared with tips to continue the iterative process for future academic terms.

Online and Blended Teaching Institute
Online and Blended Teaching Institute now available in a self-paced format.

The Online and Blended Teaching Institute offers an independent, online, self-paced experience combined with full support and contact with the Learning Technology Center.  It showcases the work of Whitewater instructors and staff, allowing participants an opportunity to explore what has worked for their colleagues.   After an initial consultation, participants will complete a series of short online assignments, be provided a sandbox to design content, and develop objectives and activities to serve as an exemplar module for future courses.  This course will take an estimated 30 hours to complete during the fall semester.

This Winterim, we’ll again offer our traditional cohort model OBTI with online synchronous workshops that include a live student panel and peer review. Moving forward we anticipate offering both synchronous and asynchronous options on a regular basis.

For more information or to enroll in this exciting training, contact Ted Witt at wittt@uww.edu. 

Honoring Campus Innovators

On May 18, the campus community gathered at the Celebrating Teaching and Learning Conference to celebrate innovative teaching and learning initiatives at UW-Whitewater. The Learning Technology Center, LEARN Center, and Office of Academic Assessment proudly hosted this engaging professional development opportunity. Many thanks to those wo were able to attend and to those who worked behind the scenes!

Two of the afternoon sessions showcased the technological innovations by Steven Girard, associate professor of chemistry and Lama Bergstrand Othman, associate professor of special education, finalists for the 2022 Cisco/Presidio Teaching with Technology Innovator Honorarium.

Steven Girard’s presentation “Technologies to Improve Student Accessibility” described assembling/coauthoring free and fully open-source educational resource (OER) textbooks for use in his chemistry courses, and designing an augmented reality (AR) app with his colleague Fred Leighton, assistant professor of media arts and game development.

Lama Bergstrand Othman outlined how the SAMR and TPACK frameworks inform her teaching, how she models them for future teachers, and how she encourages students to employ them in their work in her presentation “Future Teachers and Digital Classrooms.”

The conference concluded with the announcement of this year’s Cisco/Presidio “Teaching with Technology Innovator” honorarium, awarded to Steven Girard.

The Cisco/Presidio Teaching with Technology Innovator Honorarium recognizes an instructor who displays an outstanding commitment to leveraging learning technologies to solve common teaching challenges related to creating rich learning experiences to increase student success. This award is sponsored by Presidio and Cisco Systems in conjunction with ICIT and the LTC. Presidio and Cisco are proud of their work with institutions of higher education to inspire learning and connect campuses to enhance student outcomes. ICIT and the LTC are dedicated to working with instructors to understand teaching challenges, explore solutions, implement strategies, and evaluate their effectiveness.

Congratulations to each of this year’s finalists, your innovative approaches in the classroom are much to be celebrated!