On Thursday, March 25th starting at 3:00 AM Instructure will be performing maintenance on Canvas. The maintenance is expected to take no longer than 60 minutes. Canvas may be unavailable during this maintenance. Please plan your course work accordingly.
Issue Resolved. Cisco Webex support was able to correct the issue over the weekend. Joining Webex Meetings from the web browser is now working as expected.
What’s the issue?
Students joining a Webex Meeting from Canvas using the web browser are currently prompted for a meeting password. This password is not available to the student and they will not be able to join using the web browser. Students joining using the Webex Desktop App or Webex Apps on mobile devices are not impacted by this issue.
What’s the workaround?
Students using Chromebooks must use workaround 2 below. Please contact your instructor for the direct Webex meeting link.
Workaround 1: We recommend students download and join using the Webex Desktop App. This will provide the best user experience for the student during the meeting. Additional information is available at: Download the Cisco Webex Meetings Desktop App.
Cisco Webex Support has notified us that this is scheduled to be fixed on April 7th with the Webex 41.4 software release. Cisco Webex Support was able to deploy a patch on March 13th which corrected the issue. Joining Webex meetings from Canvas using your web browser is now working as expected.
We are in the process of moving our documentation, tutorials, and how-to pages from spaces.uww.edu into ServiceNow. As the pages are moved and complete, a redirect message with the updated link will be placed on the old pages. The old pages will continue to work through the Spring 2021 semester.
The New Rich Content Editor is an update to the previous Canvas Rich Content Editor. It provides a condensed, more intuitive toolbar that is grouped by common icons and interactions. We will be enabling the New Rich Content Editor on Wednesday, December 23rd, 2020.
We have scheduled 30 minute training sessions if you are interested in learning more about the New Rich Content Editor.
Animated In-Meeting Reactions (Available Tuesday, November 17th). Express yourself non-verbally with in meeting reactions. All participants in the meeting can see and use these reactions.
Breakout Sessions Screen Sharing Updates (Available Tuesday, November 17th). Adds the ability to share your screen with “Optimize for motion and video” and “Share computer audio” within the breakout session.
Host or Cohost Can Lower a Participant’s Hand. Simply hover over their raised hand in the participants panel and click “Lower hand.”
Automatic Notification When Talking on Mute. Webex Meetings and Webex Events will now let you know if you’re talking while on mute. You can press and hold the space bar to temporarily unmute yourself.
Request for Post-Meeting Emails to Contain Details on Meeting Usage. After the meeting, hosts will receive a summary with a list of top participants who attend their meeting, along with join time, join duration and connection type.
Continue Live Streaming Even After a Crash. An updates has been made to the Windows and Mac Meetings Apps to allow the live streaming to continue, even if the host’s network disconnects or the computer crashes. As long as there is one participant the stream will continue.
Improved Video Quality for Grid View.
Enable Digital Automatic Gain Control (DAGC) for Webex Meetings. Increase audio levels on lower microphone inputs and decrease the audio level as needed to prevent echo.
iOS 14 Widget Support. Mobile iOS 14 OS users will now be able to use a Webex Meetings widget on their iPhone or iPad app screens.
iPhone 12 Official Support. Apple’s new iPhone 12 devices are now officially supported.
Android R Support. The new Android R operating system is officially supported.
Here are some of the additional highlights that were included in the 40.10 update, which was released in October.
Hide Meeting Controls. You can now hide the bottom control bar in Webex Meetings and Webex Events by hovering over the control bar to review the “Hide Control bar” button, or by going to the View menu at the top and unchecking the “Show Meeting Controls” options.
Introducing the Dark Theme. You can now choose whether you want to view the meeting window in the standard Light Theme or the new Dark Theme, available from the View menu.
Remove Background Noise from Meetings and Events. When the “Remove background noise” setting is turned on, your desktop app will remove your barking dog or home improvement project noise, while enhancing your voice.
New Advanced Video Settings. An “Advanced Video Settings” area is now available below the Camera tab of the desktop app for Windows and Mac.
Hardware acceleration for video (Windows only) – This setting reduces the load on the main system processor when possible by off-loading video processing to dedicated hardware when available.
Automatic adjustment of camera brightness (Windows and Mac) – This setting is used to enable or disable automatic camera brightness adjustments. This option improves the visibility of content captured by the camera.
Video capture (Windows only) – This setting allows for the selection of the Microsoft Framework to be used for camera capture.
Easy to find Mute All and Unmute All Buttons. The Mute all and Unmute all buttons are easier to find, right at the bottom of the Participants panel.
Allow Participants to Unmute Themselves. In this update, hosts and cohosts can now choose whether or not participants are allowed to unmute themselves. When this setting is unchecked, participants’ “Unmute” buttons will be disabled.
Mute All with Mute on Entry. When you click “Mute all,” it will also turn on “Mute on Entry” by default to make sure that anyone joining the meeting late will also be muted from that point forward. You can still choose to turn on or off “Mute on Entry” independently.
Unmute and Audio Privacy. Now, when a host or cohost unmutes a participant, that participant will be given a prompt to unmute, instead of being unmuted directly. This helps to prevent meeting distractions or catching others by surprise if they weren’t expecting to be unmuted.
Additional Mute Controls in Meetings Scheduler.
25 Video Systems Displayed in Meetings Desktop Grid View. In this update, users will be able to see the video from all 25 video system users in the 5×5 Grid view layout.
iOS and Android Grid View Support for up to 5×5 (landscape) and 3×7 (portrait). Meetings mobile app users will now be able to experience 5×5 grid view (landscape mode) and 3×7 grid view (portrait mode) on their tablets, including iPads and Chromebooks!
Official Support for Apple Pencil iOS 14. iOS users can now officially use their Apple Pencil to annotate on content directly from the iOS device, while in a Webex Meeting.
Support for Mirror Self-Video. Mobile app users can now mirror their self-video, including their virtual backgrounds, similar to desktop app users.
Android Dual camera support. Android users will now be able to use Dual Camera support to view the area in front of them using the back camera, while they remain on self-video using their front camera.
Effective immediately, Webex Meetings, Events and Trainings will have a unique Host Key* generated for each occurrence of a recurring series. This means that if you previously made note of the Meeting Number and Host key for your recurring series, you will now need to check prior to each session for the new Host Key.
Why has this change been implemented? To prevent unauthorized use of the Host Key (or PIN), making your classes, meetings, and events even more secure.
What does this mean for you? It may not affect you at all, as most people do not need the Host Key to start and run Webex sessions. If you need to find your Host Key for a meeting, go to your account at uww.webex.com or to Host Information in the Outlook appointment.
Who will be impacted? Anyone who uses a Cisco Webex Control Panel to start Webex sessions in HyFlex Video-enabled classrooms or Video-enabled conference rooms will need to note the new Host Key for every recurrence. Anyone who uses or shares the Host Key for Meetings, Events, or Trainings will want to make note of this change.
When does this take effect? Immediately. It applies to previously scheduled sessions, so any Webex session moving forward will have a new Host Key after the scheduled time ends.
Does this only affect recurring meetings? No, the Host Key for any Webex session will renew when a session ends after its scheduled time.
*A Host Key (PIN) is a six-digit code generated when a Webex session is scheduled. The Host Key may be used to reclaim the host role within a live session, or it can be used to start a meeting from a video system.
Video Breakout Sessions in Webex Meetings Breakout sessions allow you to place your meeting participants into smaller groups to collaborate and share ideas. Inside of the breakout session is like being in a smaller meeting, complete with audio and video where participants can collaborate and share content, or even ask the host for help from the main session. For more details, you can explore these capabilities in depth. UWW users may have up to 100 breakout sessions per meeting with a maximum of 1,000 meeting participants.
Be sure anyone participating in a Webex Meeting on a mobile phone or mobile device updates the app on their device. While they will be able to join the meeting, they will not be able to go into a breakout session until they update the app. UWW owned devices will automatically update, but student apps and devices may not.
In-Meeting Cohost Role As a meeting host, you can now assign other meeting participants as cohosts. Cohosts share your host-level privileges like muting and unmuting other participants, moving participants to or admitting participants from the lobby, and more!
You can assign cohosts on the fly, directly in-meeting, by right-clicking the participant and changing their role to Cohost. You may have as many cohosts in a meeting as you wish.
The following features aren’t currently supported in a breakout session and will be addressed in a future release:
Raise hand, People Insights profile, and the notes taker role
Recording breakout sessions
“Optimize for motion and video” content sharing
Sharing web browser or multimedia
Annotation and Whiteboard
Users who join from the Webex Meeting web app can’t share content
Grid Layout for Cloud Recordings With the grid layout becoming the default experience in Webex Meetings, meeting recordings will default to the grid layout in this update for new and existing Webex hosts. This applies to both Webex Meetings and Webex Events. To return to previous settings or make changes to your recording preferences, sign in at uww.webex.com, navigate to Preferences and then select the Recordings tab. Be sure to hit SAVE!
Participant Content Sharing Hosts can now allow the participants to share their screen during scheduled meetings or Personal Rooms meetings.
On Tuesday, September 8, Cisco deployed the Webex Meetings 40.9 update. The highlights of this release are listed below. Full release notes are also available. Please note, some of the updates outlined in the full release notes are not yet available. We expect these to launch next Tuesday, September 15.
Optimized Audio and Video Preview The larger, optimized Audio/Video Preview window makes it easier to look your best and find the settings you need before joining a meeting.
Updated Controls in Meetings and Events The look of the controls in Meetings and Events has changed to make them more intuitive and easier to use. Meeting controls are now clearly labeled and located at the bottom of your meeting window, which means you’ll always have them in sight, but without them covering up shared content or video.
Contextual Option Menus Audio settings and camera settings can now be conveniently accessed in the menus at the right of their respective mute and camera buttons.
Consolidated Panel Controls Panel controls (like Participants, Chat, and Q&A) can be found towards the right, where the panel opens.
Additional Virtual Background Improvements and Support Cisco has added more virtual background images to choose from in your Meetings and Events. The virtual background feature is now supported on Macs with dual-core processors.
Other Updates to Note: -Users of Amazon Echo Show or Google Home Hub Smart Display devices will now be able to use Webex Meetings on these devices. Amazon Echo Show devices will be able to display meeting and recording lists, as well as play back recordings. Google Nest Hub devices will be able to display meeting and recording lists, play back recordings, and schedule meetings. –Facebook Portal users will now be able to leverage their Webex Meetings app directly from all Facebook Portal devices! The experience will match what currently exists in the Android app. –Cisco is officially retiring Support for Internet Explorer 10 and Windows 7. While users on these platforms won’t be prevented from joining or starting meetings, Cisco will no longer provide bug fixes or updates for this operating system and browser going forward.
UPDATE: Thank you for your patience with the embedded video issue. There are a number of technical upgrades that have to happen before this issue can be fully resolved. We are currently on target to have this issue resolved by the end of the Spring 2021 semester.
With the latest versions of Google Chrome and Safari, an issue can occur when videos from Rev (http://streaming.uww.edu) are embedded inside of your Canvas course.
We are currently working on a solution. In the meantime, please use one of the following workarounds:
Workaround 1: Use a web browser other than Google Chrome or Safari to access the video in the Canvas course.
Workaround 2: Login to streaming.uww.edu first, and then load the link in Canvas. This will allow the video to load as expected in Canvas. This does work in both Google Chrome and Safari.
Workaround 3: The issue is only impacting videos that are embedded in Canvas. As a workaround, you could change the embedded video to be a link instead. Instructions are available at: https://spaces.uww.edu/x/F4Gc
On Saturday, August 15, Instructure will deploy the latest release to the Canvas environment. The highlights of this release are listed below. The full release notes are also available.
Assignments – Bulk Editing Enhancements: The Edit Assignment Dates page will now allow you to select multiple assignments, batch edit dates, and will warn Teachers if the Start and End dates conflict with the Due Date. This should allow for faster date management of courses.
Pages – Bulk Page Delete: Multiple pages can be deleted at one time in the Pages Index. This allows outdated content to be removed more quickly.
People – Course Section Column Student Visibility: The course section column can be hidden from students in the People page when more than one section is in the course. This will prevent student from viewing the sections of other student in the same course.
User Navigation – Global Announcements Page: The User Navigation Menu includes a link to Global Announcements, which displays current and recent announcements for the institution. This will allow users to view announcements that were previously dismissed from the Dashboard.