Webex Update (9/15/2020) – Breakout Sessions!

On Tuesday, September 15, Cisco will deploy additional updates to Webex Meetings. The highlights of these additional features are below. Full release notes are also available

Video Breakout Sessions in Webex Meetings
Breakout sessions allow you to place your meeting participants into smaller groups to collaborate and share ideas. Inside of the breakout session is like being in a smaller meeting, complete with audio and video where participants can collaborate and share content, or even ask the host for help from the main session. For more details, you can explore these capabilities in depth. UWW users may have up to 100 breakout sessions per meeting with a maximum of 1,000 meeting participants.

To sign up for a training session on Breakouts please see our calendar.

Be sure anyone participating in a Webex Meeting on a mobile phone or mobile device updates the app on their device. While they will be able to join the meeting, they will not be able to go into a breakout session until they update the app. UWW owned devices will automatically update, but student apps and devices may not.

View of Breakout session tool within Webex Meetings

In-Meeting Cohost Role
As a meeting host, you can now assign other meeting participants as cohosts. Cohosts share your host-level privileges like muting and unmuting other participants, moving participants to or admitting participants from the lobby, and more!

You can assign cohosts on the fly, directly in-meeting, by right-clicking the participant and changing their role to Cohost. You may have as many cohosts in a meeting as you wish.

The following features aren’t currently supported in a breakout session and will be addressed in a future release:

  • Raise hand, People Insights profile, and the notes taker role
  • Closed captioning
  • Recording breakout sessions
  • “Optimize for motion and video” content sharing
  • Sharing web browser or multimedia
  • Annotation and Whiteboard
  • Live streaming
  • Polling
  • Saving chat
  • Users who join from the Webex Meeting web app can’t share content

Grid Layout for Cloud Recordings
With the grid layout becoming the default experience in Webex Meetings, meeting recordings will default to the grid layout in this update for new and existing Webex hosts. This applies to both Webex Meetings and Webex Events. To return to previous settings or make changes to your recording preferences, sign in at uww.webex.com, navigate to Preferences and then select the Recordings tab. Be sure to hit SAVE!

Recording settings in your preferences

Participant Content Sharing
Hosts can now allow the participants to share their screen during scheduled meetings or Personal Rooms meetings.

Additional attendee settings

If you have any questions or concerns, please contact the UW-W Learning Technology Center.

Webex Update (9/8/2020)

On Tuesday, September 8, Cisco deployed the Webex Meetings 40.9 update. The highlights of this release are listed below. Full release notes are also available. Please note, some of the updates outlined in the full release notes are not yet available. We expect these to launch next Tuesday, September 15.

Optimized Audio and Video Preview
The larger, optimized Audio/Video Preview window makes it easier to look your best and find the settings you need before joining a meeting.

Webex preview window

Updated Controls in Meetings and Events
The look of the controls in Meetings and Events has changed to make them more intuitive and easier to use. Meeting controls are now clearly labeled and located at the bottom of your meeting window, which means you’ll always have them in sight, but without them covering up shared content or video.

Clear and easy-to-find meeting controls

Contextual Option Menus
Audio settings and camera settings can now be conveniently accessed in the menus at the right of their respective mute and camera buttons.

An easier way to adjust your setting

Consolidated Panel Controls
Panel controls (like Participants, Chat, and Q&A) can be found towards the right, where the panel opens.

Panel controls

Additional Virtual Background Improvements and Support
Cisco has added more virtual background images to choose from in your Meetings and Events. The virtual background feature is now supported on Macs with dual-core processors.

Virtual background preset images

Other Updates to Note:
-Users of Amazon Echo Show or Google Home Hub Smart Display devices will now be able to use Webex Meetings on these devices. Amazon Echo Show devices will be able to display meeting and recording lists, as well as play back recordings. Google Nest Hub devices will be able to display meeting and recording lists, play back recordings, and schedule meetings.
Facebook Portal users will now be able to leverage their Webex Meetings app directly from all Facebook Portal devices! The experience will match what currently exists in the Android app.
Cisco is officially retiring Support for Internet Explorer 10 and Windows 7. While users on these platforms won’t be prevented from joining or starting meetings, Cisco will no longer provide bug fixes or updates for this operating system and browser going forward.

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Canvas Embedded Video Issue

With the latest versions of Google Chrome and Safari, an issue can occur when videos from Rev (http://streaming.uww.edu) are embedded inside of your Canvas course.

We are currently working on a solution. In the meantime, please use one of the following workarounds:

Workaround 1: Use a web browser other than Google Chrome or Safari to access the video in the Canvas course.

Workaround 2: Login to streaming.uww.edu first, and then load the link in Canvas. This will allow the video to load as expected in Canvas. This does work in both Google Chrome and Safari.

Workaround 3: The issue is only impacting videos that are embedded in Canvas. As a workaround, you could change the embedded video to be a link instead. Instructions are available at: https://spaces.uww.edu/x/F4Gc

If you have additional questions about this issue, please contact the Learning Technology Center.

Canvas Update (08/15/2020)



On Saturday, August 15, Instructure will deploy the latest release to the Canvas environment.  The highlights of this release are listed below.  The full release notes are also available.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

Canvas Update (05/16/2020)


On Saturday, May 16, Instructure will deploy the latest release to the Canvas environment.  The highlights of this release are listed below.  The full release notes are also available.

UW-Whitewater Updates

D2L Retirement is progressing.  All information you would like to keep must be exported out of D2L before June 1st, 2020. Whether it’s an old for-credit based course, or an ongoing course – make sure all material is backed up. Once our access is removed, we will not have any way to obtain this data. For more information check out the Desire2Learn Retirement Planning post.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

Canvas Update (04/18/2020)

On Saturday, April 14, Instructure will deploy the latest release to the Canvas environment.  The highlights of this release are listed below.  The full release notes are also available.

Instructure has moved to a “Ready Release” method of weekly updates to address pressing issues during the sudden shift to online. The full list of ready release notes are available. We have included what we believe to be the two most notable updates here.

UW-Whitewater Updates

D2L Retirement is progressing.  All information you would like to keep must be exported out of D2L before June 1st, 2020. Whether it’s an old for-credit based course, or an ongoing course – make sure all material is backed up. Once our access is removed, we will not have any way to obtain this data. For more information check out the Desire2Learn Retirement Planning post.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

Streaming.uww.edu (Vbrick Rev) Planned Outage – February 8th

COMPLETE: Sunday 4:30 PM – The upgrade is complete and videos are once again viewable. Thank you for your patience during the extended upgrade outage.

Update: Saturday 7:15 PM – Due to unforeseen circumstances, the outage window has been extended until 8 PM on Sunday, February 9th. We are aware of the impact this may have on your course work. We apologize for the inconvenience and thank you for your patience.

Update: Saturday 3 PM – The planned outage is taking longer than expected and we’ll be extending the outage window until 8 PM. We’ll update this message once the maintenance is complete.

On Saturday, February 8th 2020 between 9 AM and 5 PM VBrick Rev (http://streaming.uww.edu) will be unavailable for scheduled maintenance. During this outage, we will be deploying the latest version of VBrick Rev.

Videos hosted on Rev will be unavailable during this outage. Please plan your assignments and classwork accordingly.

How do I know if my video is hosted on VBrick Rev (streaming.uww.edu)?

Take a look at the two examples below. Note the differences in the bottom player control bar and the play button.

If you have any questions or concerns about this outage, please contact the Learning Technology Center.

Canvas Update (1/18/2020)

Vendor Updates

On Saturday, January 18, Instructure will deploy the latest release to the Canvas environment.  The highlights of this release are listed below.  The full release notes are also available.

  • Direct Share Course-Level Features: Instructors can copy individual course items to another course and share individual items with other users.
  • Personal Pronoun feature description: Users can select pronouns to associate with their account in Canvas. The initial set of options will be: He/His, She/Hers, They/Theirs.
  • Postable Submission Comments: Assignments with the “Manual” Posting Policy will now be able to have Comments posted for students to see before entering a grade.
  • New Quizzes – Answer Shuffling: Instructors using the “New Quizzes” tool will now be able to shuffle answers on multiple choice, multiple answer, and matching quiz questions.
    • Please note that “New Quizzes” is still in Beta and UW-Whitewater recommends the use of the standard quizzing tool.
  • Rich Content Editor Update: Instructors can start using the Rich Content Editor update early by enabling it in their settings area. Instructure plans to make the updates on by default in a future update.

UW-Whitewater Updates

Winterim 2020 grades are due 4:00pm, Tuesday January 21. Directions for eGrading are available for instructors who wish to use this process.

Remember to Publish your courses. Spring 2020 courses start Tuesday January 21. It is important to remember that students will be unable to enter the course, and instructors will be unable to us the Inbox to message students until the course is published.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

Join a discussion about adaptive and personalized learning on campus!

Since 2018, the Learning Technology Center has been exploring adaptive and personalized learning. The LTC would like to invite any UW-Whitewater faculty, staff, or student interested in adaptive and personalized learning to discuss the state of adaptive and personalized learning on campus.

Come join the discussion on adaptive and personalized learning!

These are open discussions. Registration is suggested but not required. There are two meetings this spring 2020 semester. Please feel free to attend either or both:

Friday, February 21, 2020 10:00 AM

Tuesday, April 21, 2020 2:00 PM

Remote attendance for these meetings is possible as well (please just contact icit-techpilots@uww.edu after registering to receive a Webex link to join virtually). If you have any other questions, please feel free to contact the Learning Technology Center.

[RESOLVED] Respondus Monitor Slowdown

On Monday, December 9th, 2019, between 9:15 AM and 10:20 AM CDT, Respondus Monitor experienced a slowdown due to a database issue. This was causing intermittent connectivity issues for instructors accessing the LockDown Browser dashboard. It was also causing slowdowns or errors for students trying to start a Respondus Monitor session.  Everything was operating normally as of 10:20 AM CDT.

Please contact Canvas 24/7/365 Support with any questions or concerns.

What is Respondus Monitor?

Respondus Monitor is an additional product that works with Respondus LockDown Browser to use the student’s webcam to utilize video to further prevent cheating during online quizzes.  It is currently licensed only for use by specific courses in the College of Business and Economics.