Welcome to a new semester!

Prepare for the new semester with help from the Learning Technology Center (LTC).

Take your Canvas course to the next level.

Whether new to Canvas or ready to take your material to the next level, the Learning Technology Center will support you in developing your online or in-person courses. We offer workshops, training sessions, and consultations for all your Canvas needs.

On Tuesday, August 30th, visit the Canvas booth at Technology Open House. It is one of the many booths that can help with information on Canvas course design, digital textbook resources, instructional technology, and media production.

Increase access to software using Citrix Virtual Apps.

Through Citrix Virtual Apps, members of the UW-W community can access dozens of academic software packages offered in the General Access Labs from anywhere and on any device with an internet connection! We’ll cover the basics, including tips and tricks to avoid issues. Learn how to use this service and how to help your students get the most from it.

Access new employee resources.

UW-Whitewater photo/Craig Schreiner

Receive personalized support with one-on-one or department consultations.

In addition to scheduled workshops and presentations, the LTC team meets with individuals, office units, or academic departments on any topic within our portfolio of services. A consultation provides a productive opportunity to work with one of our experts on your specific needs or requirements. Request a meeting with our consultation request form to get started!

Record video lectures in the LTC Recording Studio!

On-demand video lectures are the perfect way to deliver lecture content for web-based courses or provide supplementary material for in-person classes. The LTC can help you record new content!

The Learning Technology Center (LTC) offers video recording and media production services. Record video and audio in our professional studio or on location at campus venues. Equipped with a podium, a Windows computer, and the ability to connect to your laptop or Mac, the LTC Media Production Studio provides the space and equipment for your recording! For scripted presentations, we have a teleprompter available. Our expert student media technicians will guide you through every step. Please allow one week after your scheduled recording for video processing.

Prefer to record on your own? Check out our short video to learn about four different methods that allow you to create on-demand lectures from your computer. Use our step-by-step guides in our Recording Options for On-Demand Delivery article for further assistance.

 

Win a prize – complete the LTC Technology Resource Survey

We want to hear from you!

The Learning Technology Center invites you to complete our 2022 Technology Resource Survey.

This brief questionnaire should take no more than 10 minutes of your time and is open to all faculty and staff. The results will help us better understand campus technology needs and develop resources to support your work.

To show our appreciation for your time, you’ll have the opportunity to enter a drawing for several prizes, including an iPad and multiple gift cards!

All responses will remain anonymous; we appreciate your candor. We suggest you complete the survey with a computer to make text responses easier.

Thank you for your participation in this survey! If you run into any technical issues or have trouble completing the survey, please e-mail ltc@uww.edu.

The deadline to complete the survey is April 27 at 11:59 pm.

Updates to Cisco Webex in Canvas

On Monday, December 27, 2021, Cisco released updates to the Webex Education Connector in Canvas that redesign the Office Hours experience for both instructors and students.

Instructor experience

Instructors now have a clearer view of their office hours settings and availability. In the Weekly Hours tab, instructors configure their weekly availability by setting their preferred meeting duration, meeting buffer, date range, time zone, days of availability, and hours of availability.

Date range selector has been added that allows instructors to define a consecutive period of time for students to book office hours. Only dates within the date range indicated will be shown to students when scheduling. This provides the flexibility to restrict future bookings to a term, semester, or other time-defined period. In addition, instructors can modify their availability for a specific date without needing to update their general office hours availability, making it possible to reduce their availability on a date, increase their availability on a date, or mark themselves unavailable for an entire date.

The time zone selector allows instructors to set their preferred time zone for office hours meetings. This provides clarity and consistency for students when scheduling meetings. The default time zone for office hours is based on the time zone in the course where an instructor first enables office hours. If instructors are located in a different time zone, they can update the time zone for all their office hours.

Student experience

Students must now first select their instructor before available time slots are displayed, making it clear with which instructor a student is scheduling time.

For directions on how to set-up and use Webex Office Hours in your Canvas course, please see Setting Up Online Office Hours in Canvas (Instructors). Instructors may wish to share Scheduling Online Office Hours with your Instructor in Canvas with their students as an easy tutorial on how to use this feature.

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Webex Suite Updates (July 2021)

On Tuesday, July 6th, Cisco released the Webex Meetings 41.6 update. Highlights of this release are listed below with full release notes also available.

  • Increased Meeting Number to 11 digits: With a tremendous increase in meeting traffic, Cisco Webex will increase session meeting numbers for Webex Meetings and Webex Events (classic and new) to 11-digits. This change applies only to newly scheduled meetings. The meeting number size increase doesn’t affect existing meetings and Personal Room meetings. However, new employees and students will have 11 digit numbers for their Personal Room meetings.
  • Move a User from the Participant Panel to the Stage: You can now move a user to the stage from the Participants panel. To do this, right- click on the user you want to move to stage and choose Move to stage.
  • See more Videos in the Filmstrip: You can now see more videos when scaling the filmstrip. This helps you keep an eye on more people, even when content is shared or if you’re in one of the stage views.
  • First Participant Brought to the Stage View and Synced will be in Recordings: Recordings will now show the first participant video that was brought to the stage by host or cohost and synced across all the attendees in the meeting. This is bringing back the behavior of locking the video of a participant for everyone in the meeting and then recording.

To make it easy for you to find updates to Webex Meetings, we’ve created “What’s New in Webex – Product Update Highlights,” which will contain links to monthly updates for Webex Meetings and Webex (Teams).

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Webex Suite Updates (6/15/2021)

Campus members will see new Webex Suite logos starting on Tuesday, June 15. Cisco announced new branding for the Webex Suite, which will affect the way Webex application logos will appear on desktops, web browsers, and mobile devices. Any new downloads of applications in the Webex Suite will have the new logo as well. 

Webex by Cisco, the new Webex brand system, is designed to reflect Cisco’s guiding design principle: inclusion. The new Webex logo is a “W” in the form of a rotating double helix, symbolizing two hands coming together.

Along with the updated look, on Tuesday, June 15th, Cisco released the Webex Meetings 41.6 update. Highlights of this release are listed below with full release notes also available.

  • Optimized Shared Content dialog box: An updated look and feel to the share content box will make it easier to find the options you’re looking for, without having to scroll as much.
    Share Content
  • New Sharing Icon: With the updated Webex branding, you’ll see the sharing icon has been updated as well. This new look indicates who has the presenter role.
    Presenter Icon
  • Layout Optimization Features:
    • Scale the filmstrip in both the Stacked and Side-by-side views by dragging to make the filmstrip bigger or going the other way to hide the filmstrip by collapsing it completely.
    • Hosts and cohosts will have a new option when syncing their stage to “Lock attendee view on stage only,” which hides the filmstrip from attendees’ views, so they can only see what’s on stage. This prevents attendees from being able to change to a different view and can be useful when hosts want complete control over who attendees can and can’t see at any given time. Additionally, a new “Stop” button will make it easier to stop syncing your stage.
  • Reactions flow in Webex Rooms: Send and receive reactions across Webex Rooms devices (like video-enabled classrooms and conference rooms) and Webex apps.

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Webex Updates (May, 2021)

May brings many updates to the Cisco Webex suite! In this post, we’ll summarize the critical updates for Webex Meetings as well as what’s new in Webex (formerly known as Webex Teams).

Webex Meetings

Webex Meetings

On Tuesday, May 11th, Cisco will release the Webex Meetings 41.5 update. The highlights of this release are listed below, with full release notes also available.

Webex (Teams)

On Friday, May 14th, Cisco will release the Webex (Teams) 41.5 update. The highlights of this release are listed below, with full release notes also available.

Webex Meetings 41.5 Update

  • Web App Attendee Functionality: Attendees, hosts, and cohosts who join from the Web App will see greater parity in functionality for answering Q&A, video layouts, and syncing their stage.
  • Stop Video for Attendees: Meeting hosts can now stop video coming from video devices and mobile attendees. When any of these attendees leave and re-join the meeting, their video will start, even if it had been stopped previously by the host.
  • Share Post-Meeting Content to the Webex (Teams) App: From the post-meeting web page, share meeting content to an existing or newly created space in Webex (Teams) to continue collaborating.
  • Recording Availability Indicator Icon: Your Recorded Meetings page will now display within how much time the recording will be generated, which is typically within 24 hours, depending on file size and bandwidth.
  • Tool Tip for Customizing the Stage: Participants will see animated tool tip in the stage views to quickly show how they can customize the stage by drag and dropping participants from the filmstrip onto the stage.

Webex Events (New) Now Available: This update brings a new service called Webex Events (New), which includes many of the advanced features you’re familiar with from Webex Meetings, as well as some from Webex Events (Classic). When scheduling a Webex Event, you will have the option to use the New or Classic service.

  • This is a new service that has not been available for any length of time. UW-Whitewater staff have not had the opportunity to test it with live audiences. At this time, we recommend you continue to use Webex Events (Classic). Events scheduled from the Webex Events (Classic) scheduler will continue to have the original Webex Events experience.
  • View our Knowledge article Webex Events (New) – Information to compare the two services and to learn about to learn about current known issues and limitations with Webex Events (New).
  • View directions on how to Schedule a Webex Event (New) to try it out.
  • Look for training and additional resources to be available soon!
  • You may see this highlighted next time you sign in to uww.webex.com with a walk-through.
  • Webcast mode is not available on our account.

Webex (Teams) 41.5 Update

  • Full-Featured Meetings: When you join a Webex Meetings scheduled or Personal Room meeting using Webex (Teams), you’ll have access to full-featured meetings, which offers you most of the Webex Meetings features even when you join from Webex (Teams). These features include stage view, breakout sessions, reactions, Webex Assistant, and People Insights profiles.
    • Webex (Teams) meetings from a space will remain unchanged at this time. Mobile users will see Webex Meetings launch when they join.
  • Schedule Webex meetings right from the app: No need to go outside the app to schedule your standard and Personal Room meetings. Add important meeting details, check the availability of the attendees, and send out the invites right from the Webex (Teams) app.
  • Additional In-Meeting features: No more self view when your video is off; shared content is automatically optimized; a new Stop Sharing button for ease; new connection and computer indicators will help meeting quality; and the ability for hosts to turn off attendees videos will improve Webex (Teams) meetings.
  • Messaging Updates: Mark messages as unread, move quickly between spaces you’ve visited with navigation history, and choose your default tab when the app opens.
  • Webex now on Linux: All the core capabilities are in a single app for Linux users, with the full-featured meetings to be added soon.
Full-Featured Meetings in the Webex (Teams) App

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Planned Data Center Outage May 21st

Due to a state-initiated project, a temporary power shut-off of the UW-W data center will be required to complete planned maintenance.

Based on the academic calendar and after consulting with a variety of academic, functional and governance areas on campus, it was determined that the least disruptive timeframe would be to start the outage at 6 p.m. on Friday, May 21st, with a targeted return to full service by 8 a.m. on Saturday, May 22nd. 

Photo by Fernando Arcos from Pexels

During this maintenance window, all IT services, applications, and web pages will be unavailable so please plan accordingly.

We would like to thank those who provided feedback regarding this planned maintenance, specifically the Department Chairs, University Technology Committee, and Campus Business Representatives.

If you have any questions, please contact the Help Desk.

Poll Everywhere Activities Change

Poll Everywhere strives for continuous product improvements and we’re committed to keeping you in the loop on key changes in your account. Starting on Monday, January 25th, 2021, activities in the Trash folder will be automatically deleted after 30 days.

After deleting an Activity, you will have 30 days to restore it from your Trash. Otherwise, it will be permanently removed. Once an Activity has been permanently removed, it will no longer be recoverable by you or the Poll Everywhere team. 

Thank you for using Poll Everywhere to engage students in your classes. We hope you’ve been enjoying the new features designed to support remote teaching and learning!

If you have any questions, please contact the Learning Technology Center at ltc@uww.edu.

HyFlex/Video-Enabled Classroom Learning Opportunities

Video Enabled / HyFlex Classroom Touchpanel

Teaching in a HyFlex/video-enabled classroom this spring or thinking about doing so in the future? Whether new to teaching in these classrooms or looking to further advance your proficiency in running a HyFlex class, this Winterim the Learning Technology is here to help! 

  1. Get Started:  Learn the basics with our on-demand resources, which orient you to the HyFlex/video-enabled classroom technology.
  2. Practice: Come to campus during a HyFlex Classroom Hands-On Training for an opportunity to try out the equipment with the guidance of knowledgeable staff.
  3. Explore: In HyFlex in Action, we will model how to facilitate class discussions and use tools like Poll Everywhere and Google apps. Attendees can join in-person or virtually.
  4. Refine: Join Tales from HyFlex for a discussion of experiences; challenges and opportunities; and tips from instructors who taught using a HyFlex style during the fall semester.

Unable to attend a session? Find recordings posted in the LTC Hybrid and HyFlex Faculty Development Canvas course

If you have any questions, please contact the Learning Technology Center

Professional Development Opportunities

This winter, the Learning Technology Center staff looks forward to providing professional development opportunities for instructional and non-instructional staff on a wide variety of topics.

Please view all of our workshops and the dates they will be offered.

Multiple sessions on different topics related to Canvas, Webex, HyFlex/Video Enabled Classrooms, and general campus technologies will help you learn new skills, enhance your use of technology, and implement new strategies.

If you have any questions, please contact the Learning Technology Center.