[RESOLVED] Ongoing Kaltura Service Issue

RESOLVED 12:47 PM: All Kaltura functions are now working as expected. If you continue to have problems, please clear your cache and restart your browser and device. If issues persist, reach out to Canvas 24/7 Support.

UPDATE 12:22 PM: The Kaltura engineering team has identified and corrected the core service issue. Accessing videos through the Canvas App and video thumbnails may still be intermittent. Kaltura is continuing to monitor the service.

Starting around 7:41 AM on Monday, January 23rd users may experience issues when loading Kaltura videos. Users’ ability to use all Kaltura services including video playback, recording, upload, and editing appears to be disrupted.

Please reach out to Canvas 24/7 support for any additional issues.

A Call for Builders!

Come Build with the Learning Technology Center as we discuss the Educause 2023 Top 10 Information Technology Issues this Spring.  Image by Wokandapix
Come Build with the Learning Technology Center as we discuss the Educause 2023 Top 10 Information Technology Issues this Spring. Image by Wokandapix

The Educause Top 10 IT Issues describe the foundation models that colleges and universities will develop next year and beyond, acting on what was learned in the pandemic and framed by the three building blocks of leadership, data, and work and learning. In 2023, thinking is giving way to doing. The old foundations—from enrollment to credentials to the campus to decision-making—are showing signs of wear. Existing foundations need to be examined and strengthened. New foundations may need to be developed. Institutional and technology leaders are building solid foundation models for higher education.

Come build with the LTC this Spring as we do a focused study of portions of the report to explore these new foundation models: leadership (Leading with Wisdom); data (the Ultra-Intelligent Institution); and work and learning (Everything is Everywhere). The Educause Top 10 IT Issues 2023: Foundation Models, are Builders Group modeled on a book club format; participants are expected to come prepared to discuss short key readings inspired by the Top 10 IT issues to explore these foundation models, tackle challenges, develop recommendations, and craft solutions.

This series is appropriate for educators, leaders, administrators, and technologists. By the end of our sessions together we hope to foster cross-campus communication and networking while providing feedback to help shape the future of Whitewater’s technology strategy. We hope that you will be able to apply what you have learned to your teaching or administration. While each session is connected, it is not required to attend them all. Anyone with interest can join as few or as many as able.

Wednesdays 3:30 – 4:30 pm
McGraw Hall 19A and Online via Webex

February 8. Educause Top 10 IT Issues: Foundation Models
February 22. Leading with Wisdom
March 8. The Ultra-Intelligent Institution
March 22. Everything Is Anywhere
April 12. Solving Challenges: What Can We Do Now?
April 26. Applications: Recommendation for the Future and Foundations to Build.

LTC Construction crew:
Eric Loepp, Director of Learning Technology
Dana Wagner, Assistant Director, Learning Technology
Ted Witt, Teaching Learning and Technology Consultant

2023 Course Prep Boot Camp

Strapped for time and looking for a guiding hand on all the things you need to do to get a Canvas course up and running for Spring?  Now is your chance! Join us for hands-on workshops broken up between quick demonstrations and supported work time.

Photo by MART PRODUCTION from Pexels

These sessions are designed for instructors looking to get their Spring 2023 course up and running but all faculty and staff are welcome. Come with previous content ready to be updated or moved from paper into Canvas (e.g. moving a quiz or rubric into a digital form). This series of workshops will provide you the know how and time to complete specific tasks to get your course set up. Enroll in one, a handful, or all of them; even if it is just for a way to schedule your work time.

Getting Started

Tuesday, January 3: Noon-1:00 p.m. | Signup

Building Your Content

Wednesday, January 4: Noon-1:00 p.m. | Signup

Assignments and Setting Up Grades

Thursday, January 5: Noon-1:00 p.m. | Signup

Accessories

Tuesday, January 10: Noon-1:00 p.m. | Signup

Collaborations

Wednesday, January 11: Noon-1:00 p.m. | Signup

Wrapping Up

Thursday, January 12: Noon-1:00 p.m. | Signup

Self-Paced Online and Blended Teaching Institute

The UW-Whitewater Learning Technology Center (LTC) is pleased to announce registration is now available for a self-paced asynchronous version of our Online and Blended Teaching Institute (OBTI) for Spring 2023.

OBTI aligns quality Canvas course design with best practices for teaching in a variety of modalities.  Upon completion of OBTI, faculty and instructors will be well-prepared to design and develop their own courses, prepared with tips to continue the iterative process for future academic terms. This course is most useful for people thinking about teaching in the summer or fall.

Online and Blended Teaching Institute
Online and Blended Teaching Institute now available in a self-paced format.

The Online and Blended Teaching Institute offers an independent, online, self-paced experience combined with full support and contact with the Learning Technology Center.  It showcases the work of Whitewater instructors and staff, allowing participants an opportunity to explore what has worked for their colleagues.   After an initial consultation, participants will complete a series of short online assignments, be provided a sandbox to design content, and develop objectives and activities to serve as an exemplar module.  This course will take an estimated 30 hours to complete during the Spring semester.

For more information or to enroll in this exciting training, contact Ted Witt at wittt@uww.edu. 

Canvas Update (11/19/2023)


On Saturday November 19, Instructure will deploy the latest release to the Canvas environment. The highlights of this release are listed below. The full release notes are also available.

  • Outcomes – Outcome Alignment Summary Tab:  Instructors can quickly view a summary of alignments to the Outcomes in their course. Additionally, instructors can use a filter to view all Outcomes, view only those with alignments or those without alignments. 
  • Pages – Schedule Page Publication: The Schedule Page Publication default status has been updated. Instructors can delay pages for publication on a specific date and time. Scheduled pages remain invisible to students until the publish date and time.
  • SpeedGrader – Multi-File Submission Display as Single Submission for Third Party Tools: When using third-party tools to upload assignments, multiple files submitted together will display as a single submission in Speedgrader. This update allows instructors to view submissions with multiple files together in SpeedGrader.

If you have any questions or concerns about the service pack updates, or even just curious about how they can help you, please contact UW-W Canvas Support.

2023 Winterim Online and Blended Teaching Institute: Call for Applicants

The UW-Whitewater Learning Technology Center (LTC) is pleased to announce that applications are now open for a Winterim 2023 Online and Blended Teaching Institute in a condensed hybrid format. The overall goal of the institute is to align quality course design with best practices in blended teaching, preparing faculty for online course development, and teaching in future academic terms. The course models a blended course including readings, materials, and short homework assignments. Participants will be required to build an online unit of a course they could teach.

Pexels photograph by Rubaitul Azad

This institute is intended for people designing a course for Summer or Fall 2023 or for those teaching in Spring 2023. It would also be appropriate for instructors designing a new course.

There are six 90-minutes workshops that are part of this Institute. These will include a student panel discussion and a peer-to-peer review session to share ideas and collaborate on online course designs in progress. Final course materials will be due January 30th.

Winterim workshop schedule — all meeting are 90 minutes, online in Webex at 10:30 am:

  • Wednesday, January 4th
  • Friday, January 6th
  • Monday, January 9th
  • Wednesday, January 11th
  • Friday, January 13th
  • Wednesday, January 18th

Apply here: https://uwwhitewater.co1.qualtrics.com/jfe/form/SV_bEg66DRfQOfq3Iy

Applicants will be emailed regarding their acceptance on Wednesday, December 7.

The application takes approximately 10 minutes to complete. We recommend completing the application on a computer, as some questions involve typed responses.

For any additional information or questions, please contact the LTC.
Learning Technology Center
(262) 472-1004
ltc@uww.edu

Kaltura “Webcam Recorder” Unavailable (Known Issue)

Add new and webcam recorder selected

On Friday, October 7th, 2022 the UW-System Digital Learning Environment (DLE) team temporarily disabled the “Webcam Recorder” function of Kaltura within Canvas.

The Webcam Recording with Kaltura Capture feature can be used as an alternative recording option.  This does require you to download and install Kaltura Capture on your computer.

Additional details are available at: Kaltura “Webcam Recorder” Unavailable (Known Issue).

[RESOLVED] Canvas Unplanned Outage (09/21/2022)

RESOLVED: Between 1:00 PM and 1:45 PM on Wednesday, September 21st users may have had issues accessing Canvas. The issue has been resolved. Please reach out to Canvas 24/7 support for any additional issues.

Beginning at roughly 1:00PM on Wednesday, September 21st users may have started receiving timeout and gateway errors when accessing Canvas. The vendor was aware of the issue and promptly began investigating.

Resolved: 1:45PM the issue was resolved, and service was restored.

Upcoming LTC Workshops (September 19 – September 30)

Workshop Opportunities last two weeks of September
LTC Workshop Opportunities

Improved Pages in Canvas: Monday, September 19, 3:00 pm.

Lost where to go to improve your Canvas page design?  Don’t be!  This workshop explores Whitewater examples, includes step-by-step instructions on how to adapt those innovations to your own courses, and tips and tricks to take your Canvas courses from “good to great.” Sign Up Here

Saving Time with Outlook: Tips and Tricks:  Friday, September 23, 9:00 am

Learn time saving and organizational strategies for your email and calendar in Microsoft Outlook.  We’ll cover advanced email searching functions, email organization strategies. Sign Up Here

Getting Started with Visuals to Enhance your Pages: Monday, September 26, 3:00 pm

Ibsen said “A picture is worth one thousand words” … but we tend to build our Canvas pages with no pictures and thousands of words!  This workshop explores resources to enhance the look, feel, and effectiveness of your Canvas courses. Sign Up Here

Higher Integrity Quizzes in Canvas Wednesday, September 28, 2:00 PM

This session will focus on the things other than monitoring software to improve the integrity of your quizzes.  We will use the description area of the assessment to remind students what they can and can’t do during your quizzes, set up timing and randomized questions, use different question types to make looking up answers more difficult, and try to change the focus of questions to application of skills. Sign Up Here

Increasing Participation with Interactive Polling:  Friday, September 30, 1:00 pm

Classroom Polling allows instructors to ask questions, track progress and receive instant feedback from students. Learn about the differences and similarities of the three campus-supported options for polling Poll Everywhere, TurningPoint, and Slido.  We’ll also discuss use cases and best practices for interactive polling. Sign Up Here

The LTC provides both one-on-one and departmental consultation to implore evidence-based best practices in online and blended course design and facilitation. If the times of these workshops do not meet your needs, you can request an individual or department in-person or virtual consultation