Celebrating Teaching and Learning – Register Now!

Posted on April 1, 2021 by Aaron Axelsen

After a one-year hiatus, the Celebrating Teaching and Learning conference is back in an online format on Wednesday May 19th, 2021. The day will start with a workshop led by the UW-W Equity Ambassadors followed by presentations from the Cisco/Presidio Teaching with Technology honorarium winners.

Registration is available at: Celebrating Teaching and Learning Event Registration.

Morning Session – 10 AM to Noon
The conference will start with an Equity in the Classroom workshop led by the LEARN Center Equity Ambassadors. The workshop will begin with a panel discussion followed by interactive breakout sessions focused on practices that you could use to create a more equitable and inclusive learning environment. For more on the Equity Ambassadors: https://www.uww.edu/learn/equityambassadors

Afternoon Session – 1 PM to 4 PM
The afternoon will consist of virtual presentations from the 5 finalists for the 2021 Cisco/Presidio Teaching with Technology Honorarium. The session will wrap up by announcing the individual selected as the 2021 Teaching with Technology Innovator.

All sessions will be held via Cisco Webex. Please contact us as soon as possible for any accessibility accommodations.

Please contact the Learning Technology Center if you have any questions about the event.

We want to hear from you!

Posted on March 30, 2021 by

The Learning Technology Center invites you to complete it’s Learning Technology Center’s 2021 Instructor and Non-Instructional Staff Support Survey!

This brief questionnaire should only take 10 minutes of your time and the results will help us better understand campus technology needs, especially following the transition to remote teaching, learning, and administration. Your responses will remain anonymous.

Once you complete the survey, enter to win a $25 gift card from the University Bookstore!

The deadline to complete the survey is April 16, 2021 at 11:59PM.

Thank you!
– LTC Staff

Scheduled Canvas Outage – Thursday, March 25th, 2021

Posted on March 21, 2021 by Aaron Axelsen

On Thursday, March 25th starting at 3:00 AM Instructure will be performing maintenance on Canvas. The maintenance is expected to take no longer than 60 minutes. Canvas may be unavailable during this maintenance. Please plan your course work accordingly.

If you have any questions about this outage, please contact Canvas Support.

[RESOLVED] Canvas / Webex Meeting Password Required – Known Issue

Posted on March 9, 2021 by Aaron Axelsen

Issue Resolved. Cisco Webex support was able to correct the issue over the weekend. Joining Webex Meetings from the web browser is now working as expected.

What’s the issue?

Students joining a Webex Meeting from Canvas using the web browser are currently prompted for a meeting password. This password is not available to the student and they will not be able to join using the web browser. Students joining using the Webex Desktop App or Webex Apps on mobile devices are not impacted by this issue.

What’s the workaround?

Students using Chromebooks must use workaround 2 below. Please contact your instructor for the direct Webex meeting link.

Workaround 1: We recommend students download and join using the Webex Desktop App. This will provide the best user experience for the student during the meeting. Additional information is available at: Download the Cisco Webex Meetings Desktop App.

Workaround 2: Instructors can provide the direct Webex meeting join link to students. Follow this guide: Inviting a User to a Webex Meeting in Canvas. Note: If you are Tracking Attendance with Webex Meetings in Canvas this workaround will cause attendance to not be automatically recorded inside of Canvas.

What’s the fix?

~~Cisco Webex Support has notified us that this is scheduled to be fixed on April 7th with the Webex 41.4 software release.~~ Cisco Webex Support was able to deploy a patch on March 13th which corrected the issue. Joining Webex meetings from Canvas using your web browser is now working as expected.

If you have additional questions about this issue please contact the UW-W Learning Technology Center.

Canvas Update (02/20/2021)

Posted on February 18, 2021 by Shane Degen

On Saturday, February 20, Instructure will deploy the latest release to the Canvas environment. The highlights of this release are listed below. The full release notes are also available.

Courses – MathJax Equation Enhancements & Text Field LaTeX Characters: LaTeX equations can be entered in any Canvas text field, and MathJax is loaded if Canvas detects an equation image added by delimited LaTeX characters.
Rich Content Editor – Pretty HTML Editor: The Rich Content Editor includes a pretty HTML editor in addition to the raw HTML editor.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

Spring 2021 LTC Training and Workshops

Posted on February 3, 2021 by Shane Degen

The LTC is offering a full roster of learning opportunities ranging from training on Webex and Canvas to rethinking the possibilities of learning, teaching, and working with technology. Please visit the LTC’s calendar to see all sessions, descriptions, and dates.

Can’t join at scheduled times? No problem, email ltc@uww.edu to request a personal or department session. Links to previously recorded sessions are also often available.

Don’t see a session on something you’d like to learn? Let us know! We look forward to meeting your needs as best we can — email ltc@uww.edu with your request. And, don’t forget, LinkedIn Learning offers on-demand classes on many topics!

Instructional Workshops:

Engaging Students in Online Courses: An interactive, collaborative workshop where participants will actively problem-solve struggles with engagement in online courses.
Online Teaching Institute: Faculty and full-time instructional staff are encouraged to apply for this asynchronous course designed to align quality course design with best practices in online teaching.
Exploring Impacts of Digital Transformation on Higher Education Series

Webex:

Canvas:

General Campus Technology:

If you have any questions, please reach out to the UW-W Learning Technology Center.

Documentation Updates from the LTC

Posted on January 15, 2021 by Aaron Axelsen

We are in the process of moving our documentation, tutorials, and how-to pages from spaces.uww.edu into ServiceNow. As the pages are moved and complete, a redirect message with the updated link will be placed on the old pages. The old pages will continue to work through the Spring 2021 semester.

You can browse and search through the documentation pages by going to http://uww.service-now.com/kb

Image of the Service Now knowledge base.

What is ServiceNow?

ServiceNow is the help desk platform that is available on campus. Canvas support request should still be routed through the Canvas 24/7/365 support.

Why are we moving the pages?

Moving the content into ServiceNow will allow for a better overall user experience, and more robust search feature.

Can I still link to the pages in ServiceNow?

Yes! Follow this guide to copy the link to place in your own materials: Linking to a ServiceNow KB Article.

Please contact the Learning Technology Center if you have any questions about this change.

VBrick Rev (Streaming.uww.edu) Video Cleanup

Posted on December 21, 2020 by Aaron Axelsen

VBrick Rev (streaming.uww.edu) videos that were created prior to 2019 AND have not been accessed since 2019 will be removed on February 1^st. Please review the videos associated with your account using the link below. If the videos are still in use, please mark them accordingly in the application and they will not be removed.

https://www.uww.edu/apps/ltc/rev-cleanup

The Fall 2020 semester saw an increase in video usage, and we are proactively cleaning up unused videos to make sure we have adequate space for the Spring 2021 semester.

If you have any questions, please contact the Learning Technology Center.

Canvas Update (12/19/2020)

Posted on December 21, 2020 by Shane Degen

On Saturday, December 19, Instructure deployed the latest release to the Canvas environment. The highlights of this release are listed below. The full release notes are also available.

Student View Changes: The “Student View” button has been removed from the homepage and has been re-added as an Icon to the top right bar of most Canvas screens inside of the course.This change allows instructors to access Student View quicker.
New Rich Content Editor – Upload Media File Placement: Newly recorded media and upload media is stored in the Course or User Files folder, according to user role, to ensure that users can reuse media. Previously, newly recorded and uploaded media could not be repurposed without being exported as part of course content.
People – Group Import CSV File: The Groups area within “People” will allow for CSV imports to create and assign currently enrolled users to Groups. This will be especially useful for instructors that have created groups in external tools and want to reproduce them in a course.

UW-Whitewater Updates

New Rich Content Editor: The New Rich Content Editor is an update to the previous Canvas Rich Content Editor. It provides a condensed, more intuitive toolbar that is grouped by common icons and interactions. We will be enabling the New Rich Content Editor on Wednesday, December 23rd, 2020. For additional details or training schedule, please see our post.
Flash – End of Life: Beginning in January of 2021, the Adobe Flash Player will be uninstalled from campus devices. Previously, in July of 2017, Adobe announced that the Flash Player will no longer be distributed or updated after December 31, 2020. Additional information can be found on the Adobe Flash Player EOL General Information Page. We have details available to help you identify if this will impact you.