[RESOLVED] Lynda.com Currently Unavailable

Lynda.com-logoResolved 12/18 3:30pm:  Lynda.com services have been restored and are again working.  If you have issues access Lynda, please contact the UW-W Helpdesk.

Update 12/12 9:00AM:
Lynda.com for UW-Whitewater is still unavailable.  We have received word that the Lynda office is currently scheduled to re-open on December 18th.  Currently, that is the earliest estimate that we have for when access will be restored.

Update 12/11 8:00AM:
Due to the Thomas Fire evacuations in California, Lynda Engineering and Tier 2 support are severely limited.  They are currently working on bringing support back online as soon as possible.

Update 12/6 1:45PM:
Lynda.com remains unavailable.  Technicians are working to resolve the issue, but Lynda.com support is currently limited.  We have received the message below from the vendor:

Due to the devastating fires in California, which are nearby, our Lynda.com headquarters is closed. Some of our colleagues have had to also evacuate their homes, since yesterday. As a result, this is affecting key Support Services, like Tech Support and Customer Service. Teammates who did not have to evacuate are working remotely, so we have some support, but limited.

Original message:
Beginning on 12/1, UW-Whitewater users are currently unable to access and login to the Lynda.com portal.  Lynda.com support is working on resolving the issue.  As soon as we have additional information we’ll update it here.

If you have any questions or concerns about this outage, please contact the UW-W Helpdesk.

Exam Schedule and Checking Final Grades

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The semester is already almost over and finals are creeping up. Classes officially end on December 12th. Exams begin December 13th and end on December 21st. Click the link below to review the final examination and policy schedule for the 2017 Fall term.

Final Examination and Policy Schedule

Fall term grades are due December 22nd and will be available to students by December 28thTo check your grades after they are finalized complete the following steps:

  • Login to WINS
  • Open the “Main Menu” dropdown and select “Student Center”
  • In the “Academics” section in the upper left select the drop down arrow and click “Grades”
  • Select “2017 Fall Terms” and “Continue”

Winterim classes begin on January 2nd and Spring classes begin on January 22nd. Have a great break and good luck on Finals!

Virtual Lab

Did you know that you can access many of software packages offered in the General Access Labs remotely from your own computer? With a VPN connection to the UWW network, you can even access the software off-campus! All that’s required is access to a Windows or Mac computer, and a high-speed internet connection.

Some of the software available to you through Virtual Lab includes:

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  • Adobe Creative Suite
  • Audacity
  • Autodesk (Mac)
  • Blender (Mac)
  • IBM SPSS Statistics
  • JAWS 7 (Windows)
  • Microsoft Office 2016
  • Respondus Lockdown Browser
  • Wacom (Mac)
  • …and more!

For more information regarding Virtual Lab, check out the following link: http://www.uww.edu/icit/services/virtual-lab

Access UW-Whitewater’s secure network while off Campus

AnyConnectIf you want to access the secure network while off campus, you can use Cisco AnyConnect. AnyConnect is a Virtual Private Network or VPN that allows you to remotely access the campus’s network. Since the campus’ network infrastructure is protected from internet viruses and worm attacks by a firewall, VPN solution is necessary to gain access to specific campus resources, such as network storage, while maintaining the security of the system for both users and the network. UW-Whitewater enables VPN access using the Cisco AnyConnect VPN Software. VPN securely encrypts data transmissions from your computer to the campus network. A valid campus net-id and password are required to gain access.

If you use a University owned laptop, AnyConnect should already be installed.

If you do not have AnyConnect installed follow the steps below:

  1. Go to vpn.uww.edu
  2. Login with your UW-Whitewater Net-ID and password.
  3. Select the ‘AnyConnect’ item from the menu on the left.
  4. Click the link to ‘Start AnyConnect’.
  5. If you have not been through this process, or you do not have the correct version of the Java Runtime Environment installed, a pop-up window will appear and direct you to download Java Runtime Environment.
  6. When prompted, install the AnyConnect software.
  7. When the install is complete, the webpage will refresh to show that you are successfully connected.

Accessing most campus enterprise technology services, such as Email, calendar, the UW-Whitewater web site, WINS, and other web-based services does not require the use of the VPN.

If you have questions or issues setting up the VPN, please contact the UW-W Helpdesk.

Access your University Email on Mobile through ActiveSync!

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Students can access their University email from Mobile Devices (Apple/Android) through ActiveSync!

 

Apple Users:

1. From the main screen of your Apple iOS device, locate and tap the “Settings” button.

2. Locate and tap the “Mail, Contacts, Calendars” option.apple-logo-design-monochrome

3. Tap “Add Account” to configure a new mail account.

4. Select “Exchange”.

5. Enter the following information:

  • Email: Your full UWW email address
  • Password: Your Net-ID password
  • Description: A description of your email account.
  • Click “Next” to continue forward.

6. Select which services you would like to sync with your phone, then click “Save” to finish.

 

Android Users: 

1. From your Android Device, locate and tap the “Settings” button.

2. Locate and tap the “Add Accounts” button located under the “Accounts” option.

3. Select “Email” from available options.

4. Enter your UWW Email Address and Password (If you would like to send emails from this account, check the checkboxoption). Then click “Next” to android-boot-logo_634639continue.

5. Select “Exchange” or “Microsoft Exchange” when asked to select an account type.

6. Enter the following information:

  • Domain/Username: uww.edu\Net-ID
  • Password: Net-ID password.
  • Exchange Server: post.uww.edu
  • Click “Next” to continue.

(Note: Please replace the word “Net-ID” with your UWW Net-ID)

7. Select your email sync options, then click “Next” to continue.

8. Enter an Account Name. Click the “Done” button to continue.

Enjoy browsing your University Email easier on the go!


In the event that you lose your mobile device, you can remotely block or delete the information from Outlook Web Access. For assistance in performing this operation, please contact the TSC Helpdesk at 262-472-HELP(4357) or via email at helpdesk@uww.edu.

WINS Schedule Planner

Have you ever found it difficult lining up, and visualizing your schedule while enrolling for Final Scheduleclasses?  Well the Schedule Planner is the tool for you!

The Schedule Planner allows you to input which classes you want to take, and then provides you with a calendar view of every possible weekly schedule.  Here’s how to access Schedule Planner:

  1. Log in at wins.uww.edu
  2. Navigate to “Main Menu” — “Enrollment” — “Add a Class” — “Add Classes” and select your term.
  3. Click on the “Schedule Planner” button

Once your on the Schedule Planner click the “Add Course” to start adding classes to your schedule.  When you’ve chosen all of your classes, go back to the previous page and scroll down to the “Schedules” section and click on “Generate Schedules”.

Now you can see all of your possible schedules with whichever classes you have selected.  You can also add breaks, or times of the day you don’t want a class.  If it turns out there are any conflicts in your schedule, Schedule Planner will let you know.

For more a more detailed look at Schedule Planner, refer to this guide

Lynda Courses: Business Skills, Communication & Leadership

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You may know that you have access to Lynda for free as a student here at UW-Whitewater, but did you know that they offer courses on topics beyond technology?

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The Business Skills section covers topics such as:

  • Holding Yourself Accountable
  • Organization Design
  • Sales: Closing a Complex Sale
  • Creating a Positive Customer Experience

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The Communication section includes courses on:

  • Communicating in Times of Change
  • Unconscious Bias
  • Writing Formal Business Letters and Emails
  • Anger Management

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The Leadership section has video tutorials that can help you with:

  • Strategic Thinking
  • Acting Decisively
  • Delivering Bad News Effectively
  • Leading without Formal Authority

Lynda can teach you a whole lot more than you might have originally thought! Take advantage of this amazing resource by checking out Lynda.com!

UW – Whitewater Students can save up to 85% off Software via 4U!

Greetings, Warhawks!

If you are in need of software such as Microsoft Windows 10, Adobe Creative Cloud, or similar software for your personal computer, but are unsure if you are able to afford it, The 4U Program has great deals via OnTheHub!

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Here are a few examples of the savings within 4U via OnTheHub:

  • Windows 10 (MSRP $89.99): FREE!
  • Adobe Creative Cloud – 1 Month Subscription (MSRP $50.00): $19.99
  • Parallels Desktop 13 – 1 Year Subscription (MSRP $79.99): $39.99

To Access:

  1. Go to http://www.uww.edu/icit/4u
  2. Under “Discounted Software”, click Software: For Students.
  3. Browse through discounted items.

 

If you have any questions or concerns regarding this, please contact the Help Desk:

P: (262) 472-HELP (4357)
helpdesk@uww.edu
Fall/Spring: M-Th 7:30am-9pm
Fall/Spring: Fridays 7:30am-5pm

Learning through Lynda

Did you know that all UW-Whitewater students have access to www.lynda.com for free? Lynda is an online education site with thousands of video courses that can help you achieve your personal and professional goals through acquiring the latest software, creative, and business skills.

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Some of the thousands of courses Lynda offers are:

  • 3D + Animation
  • Business productivity tools
  • Design
  • Developer
  • Education
  • Photography
  • Adobe (Photoshop, Illustrator, InDesign, Etc.)
  • Apple
  • Google (Drive, Docs, Spreadsheets, Sites, Etc.)rd.
  • Microsoft Office 2016 (Word, Excel, Etc.)
  • And many more

Access these training courses by going to http://go.uww.edu/lynda, then login using your UWW Net-ID and password.

If you have any questions or concerns regarding this, please contact the UW-W Learning Technology Center.

 

Quiz Tricks and Tips

We have a few tips and tricks for you to keep in mind the next time you take a quiz in D2L. The items below will help you avoid the most commonly reported issues with quizzes.

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You should always “Save” a response after you have answered a question. This ensures that if your browser freezes or something happens to your computer, the work you already have completed will not be lost

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If you close out your browser while taking your quiz the timer will not stop. Please ensure that you have enough time to complete the quiz when you start it. If something happens and you are not able to complete the quiz, please contact your instructor. Know when the quiz ends and how much time you have to take the quiz so that you can plan accordingly.

Be aware of how many attempts you have to take a quiz. Many professors allow for more than one attempt at any given quiz. Don’t run out of attempts before you get your desired grade.

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Before you submit your quiz, click on the “Save all Responses” to make sure that all of your answers have been saved. Submitting a blank answer won’t be good for your grade.

If you run into any errors with your quizzes, or other D2L tools, please contact D2L support.

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