Amy Williams (D2L Site Administrator) has accepted a new position and her last day at UW-Whitewater will be Friday, June 17th, 2016. In the interim, her responsibilities have been assigned to other staff members. Please continue to use the UW-W D2L Support Form to submit your questions. Thanks!
[Resolved] Kaltura Service Issues (6/10)
As of 11:04 AM, the issue has been resolved. If you continue to have issues viewing video content, please contact D2L Support.
Beginning around 9:56 AM, users may receive an error message when attempting to view videos in Desire2Learn. The error message may read “An error was experienced when playing this video. Please check your Internet Connection and try again.”
This issue is only impacting videos hosted with Kaltura. These are videos that are recorded using CaptureSpace, or uploaded / recorded via the My Media tool. The issue has been confirmed as a widespread outage, and we will post back updates as we receive additional information.
If you have any questions or concerns regarding this outage, please contact UW-W D2L Support.
Desire2Learn 10.6 Upgrade – June 8th/9th
COMPLETE 10:11AM: The upgrade to Desire2Learn 10.6 is complete. If you have any questions or encounter any problems, please contact UW-W D2L Support..
The upgrade from Desire2Learn 10.3 to 10.6 has been scheduled to start at 9:30pm on Wednesday, June 8th and be completed by 10:30am on Thursday, June 9th. During this time, you will not be able to access Desire2Learn. Please plan your summer course work accordingly.
If you have any questions or concerns about this upgrade, please contact UW-W D2L Support.
[RESOLVED] Desire2Learn Service Issues (5/31)
RESOLVED 10:33AM: Desire2Learn services have been restored and are now available. Users should now be able to access their D2L courses with no issues. Please contact UW-W D2L Support if you still experience any errors.
Beginning at 8:00AM on Monday, May 31, 2016, users may receive an internal error message when accessing courses in Desire2Learn. Learn@UW has been notified, and technicians are actively working to engage the problem. We will provide updates as we have more information available.
If you have any questions or concerns regarding this outage, please contact UW-W D2L Support.
Desire2Learn Scheduled Maintenance: May 31st
On Tuesday, May 31st, between 5:00 AM and 7:00 AM, Learn@UW has scheduled additional maintenance outside of the regular maintenance window. During this time, D2L will be unavailable for a period of about 10 minutes. We apologize for any inconvenience this outage may cause.
If you have any questions or concerns about this outage, please contact UW-W D2L Support.
Desire2Learn Scheduled Maintenance: May 15th and 17th
Learn@UW has scheduled two maintenance events that will be occurring in the next week:
- Sunday, May 15, 5:00-7:00AM – D2L will be unavailable during this time for scheduled maintenance.
- Tuesday, May 17, 6:00AM – D2L will be unavailable for a period of about 10 minutes.
We understand that this is a busy time of year and we will be actively monitoring the service to ensure stability after these maintenance events.
If you have any questions or concerns about this outage, please contact UW-W D2L Support.
Instructor Support Survey iPad Winners
Thank you to all the instructors who participated in completing the the Learning Technology Center’s (LTC) Instructor Support Survey! We had over 100 instructors participate and will be using the results to ensure that the LTC is meeting instructors needs in regards to our services, support, and programming.
We held the iPad drawing and our lucky winners are Andy Dahl and Rachelle Yankelevitz.
Congratulations to our winners and another thank you to everyone who provided feedback!
Final Post: Grades
Hi Everyone!
The semester is coming to an end and Summer is right around the corner!
Before I leave you all I want to talk about Grades in D2L. It’s important to check your grades before the semester is over to make sure everything looks correct before professors submit your final grades. Once professors submit your grades they are final, and they cannot be adjusted.
Professors who post final grades to D2L can be found at the top of the Grades page in D2L, as shown below. Not all professors will use to D2L to post final grades. If you do not see your final grades in D2L they will be posted in WINS.
Also, be aware of a visual change in D2L. This will include icons and font. Nothing too major!
I hope you all have an easy finals week as well as an amazing Summer!
Thanks for your time!
Learning Management System Update
As some of you may have heard, the current UW System contract for Desire2Learn (D2L) will end on June 30, 2018. As a result of the D2L contract expiration, the UW System is undertaking a rigorous requirements-gathering process through Summer and Fall 2016. This process will include significant input and feedback from instructors, students and staff from all of the UW System institutions. Information gathered in this process will be used to create and issue a Request for Proposal (RFP) near the end of Fall 2016 with the objective of selecting the digital learning environment for the UW System by the conclusion of Spring 2017.
This is an excellent opportunity to truly evaluate what our instructors, students and staff need in a digital learning environment and for the UW System to select the product that best suits these needs in alignment with our strategic direction.
We will provide updates as we have more information.
If you have any questions or concerns, please contact UW-W D2L Support.
D2L eGrading Process Available for Spring 2016
The D2L eGrading process is now available for the Spring 2016 semester. This process allows instructors to transfer final grades from their Desire2Learn Gradebook directly to their WINS Grade Roster.
If you prefer step by step documentation, that can be found at: WINS eGrading Overview.
If you have any questions or concerns with the eGrading process, please contact UW-W Desire2Learn Support.