Learn@UW will be deploying a service pack to D2L on Friday, May 25th starting at 6:00 AM and ending at approximately 7:00 AM (CDT). During this timeframe, D2L will be available, but users may notice periods of slowness while working in D2L.
If you have any questions or concerns, please contact UW-W D2L Support.
We’ve been made aware of an issue specifically with the Respondus LockDown browser (LDB) and Mac computers. Single-line text entry fields, such as login or short answer question fields, will appear “blacked out”. This makes the text entered into these fields unreadable.
A fix for LDB has been released to compensate for this bug. If you are using a personal Mac computer, you must install the latest version of LDB. This can be done by going through the following steps:
If you have any questions regarding LDB and this bug, please contact UW-W D2L Support.
From approximately 7:45 PM to 9:55 PM last night, Thursday May, 17th, users reported issues logging into D2L. The problem has been resolved and users should be able to log in without incident.
As always, if you believe there is an outage or you need to report a problem, please contact UW-W D2L Support.
If you plan to use student response system (aka “clickers”) technology in your summer course, please contact the LTC to register. Classes using clickers must be added to the Clicker Registration application so that your students can register their clickers and you can retrieve a class participant list for use in TurningPoint.
If you have courses you would like added to the Clicker Registration application, please provide the LTC with your course name and number. If you have multiple sections, please also specify if you prefer to have your course sections combined or separate.
UW-Whitewater also offers ResponseWare, an “app” that allows students to use their smartphones, laptops, and other Internet-connected devices rather than a clicker keypad. The reduced cost for students to use an app versus purchasing a clicker keypad can be significant. If you are interested in using ResponseWare in addition to using clickers, but you do not yet have a ResponseWare account, please contact the LTC for setup.
The Learning Technology Center (LTC) is announcing its use of the WebEx Support Center. This tool can be used to remotely assist instructors and faculty with D2L or other learning technology issues. Having the Support Center available will allow LTC technologists to remotely diagnose and solve technology problems in real time.
The process involves a LTC technologist setting up a Support Center session through the UW-W WebEx tool. Once the session has been started, you will receive an email with information on how to connect to the session. (For more information on how to connect to a session, please see the Instructional Resources wiki page.) From there, the technologist can remotely view, access, or control your desktop to help you troubleshoot the issue.
The Support Center works from any computer with high-speed internet access. Your computer doesn’t have to be on campus or connected to the campus network in order to connect with a session.
If you have additional questions or need assistance with WebEx Support Center, please contact UW-W D2L Support.
The D2L eGrading process allows instructors to transfer final grades from their D2L Gradebook to their WINS Grade Roster in a few simple steps. This process is currently open and available for instructors to transfer their semester grades from D2L to WINS.
For more information on how to use this process, please see the following Instructional Resources wiki pages:
If you need additional assistance with your Gradebook or if you have eGrading questions, please contact UW-W D2L Support.
The D2L-based “Instructor Resources Course,” a course originally designed to provide instructors with D2L content templates and other standard course materials, has been retired and will no longer be available beginning June 1, 2012.
Over the years the majority of the content in the course had become outdated, and the organization of instructional technology resources has evolved.
Relevant content from the course has been re-tooled and moved to other resource areas including the “D2L Starter Course” and the LTC Instructional Resources wiki (see https://wiki.uww.edu/dept/instructional/). The “D2L Starter Course” provides a D2L course template for use in online course development, and the wiki is an online repository of instructional technology best practice examples, and other resources. For more information about the “D2L Starter Course” please contact Karen Skibba (skibbak@uww.edu).
If you have any questions or concerns regarding the Instructor Resources course and/or its retirement, please contact UW-W D2L Support.
Please note, there has been a date change to the upgrade window! We’ve received a notice from Learn@UW, and they have confirmed the dates for the upcoming version 10 D2L upgrade. The upgrade is scheduled from June 28th, 9:30 PM to June 29th, 10:30 AM (all times CDT). During this upgrade, D2L will NOT be available.
This outage and upgrade will greatly affect online summer courses, so please plan your course work accordingly. It is also suggested that you end any dropboxes, quizzes, or other deadlines a half hour before the outage’s start time (i.e., 9:00 PM CDT) if there are items due on that day.
A “What’s New” wiki page with upcoming changes will be released in the near future, and we will update with that information when it’s available. If you have questions or concerns, please contact UW-W D2L Support.
There are a wide variety of software programs available on campus computers, as well as distributed freely on the Internet. Each of these programs typically saves their files into a proprietary format which will only work with the program in which it was created. While D2L ePortfolio (eP) allows nearly any type of file to be used in a eP presentation, oftentimes a eP user may not have the software necessary to view all the various file formats. One way to solve the problem of file viewing is to convert files that will be used in and eP presentation to a more universal file format, such as a PDF document or image file.
Believe it or not, there are many people that do not have access to Microsoft Office products. Fortunately, Microsoft Office (versions 2007 and later) provides a way for users to save Word, Excel and PowerPoint documents directly to PDF format. For more information on how to accomplish this task, please see: http://geturl.uww.edu/1de. (Note: All campus computers currently have Microsoft Office 2010 (Windows) and Microsoft Office 2011 (Mac) available for users.)
If you are using a Mac, you may notice that when you create a file, sometimes it is missing the filename extension. For example, you may have a file named “project1” that is a PDF file. That file may work fine on your Mac, however if a person running Windows trys to open it they will receive an error. To solve this problem, you need to rename the file to be “project1.pdf”. This will ensure that both Mac and Windows users will be able to view the file.
Paid software programs, such as Adobe Acrobat Pro, are also available. Adobe Acrobat Pro allows you to print directly to PDF, and convert most other file formats to PDF. Adobe Acrobat Pro is available to all students in the General Access Labs, and also in some college specific labs. Instructors can also use this software in the Learning Technology Center.
If you have any questions regarding the conversion of files for use in your ePortfolio presentation, please contact D2L Support.
Prezi is a cloud-based presentation software that opens up a new world between whiteboards and presentation slides. The zoom-able canvas makes it fun to explore ideas, multimedia and the connections between them. The conclusion of your presentation will leave others awaiting your next presentation.
For more information, visit our wiki page on Prezi.