Learn@UW has reported that some users may have experienced usual slowness while trying to login and work in D2L. This started at approximately 2:45 PM (10/31) and ended at approximately 3:22 PM (10/31). Learn@UW technicians are investigating the root cause of this issue, but the service should be now be functioning as normal.
If you have any questions or concerns, please contact UW-W D2L Support.
Learn@UW has reported that some users may have experienced slowness or timeout errors while accessing and using D2L. This would have started at approximately 10:13 AM and ended at approximately 10:24 AM. The server that was causing the issues has been removed, and the errors should be resolved.
If you have any questions or concerns, please contact UW-W D2L Support.
Learn@UW will be performing server maintenance this Thursday, October 25th during the weekly maintenance window, 5:00 AM to 7:00 AM. D2L will NOT be available during this time frame. Please plan your course work accordingly.
If you have any questions about this outage, please contact UW-W D2L Support.
iCIT will be performing database maintenance that will affect the D2L Course Request application and the Clicker Registration application. The outage is scheduled to start on Saturday, September 22nd at 7:00 AM and end on Monday, September 24th at 7:00 AM (for a total of 48 hours). Neither of these applications will be available during this window, so please plan your work accordingly.
There will be two outages in the next few days that will affect your access D2L.
On Friday, August 24, 2012, starting at 6:00 PM, UW-W iCIT engineers will be upgrading software on network equipment across campus. Services that will be affected include VoIP, network and wi-fi access, campus email, WINS, D2L, and the UW-W home page. The outage is estimated to last ten hours, and campus services will be sporadically unavailable during this time.
Learn@UW utility is also performing network maintenance on Sunday, August 26, 2012 from 12:00 AM to 8:00 AM. During this time, D2L access and availability will be sporadic. It’s recommended that users avoid working in D2L during this time frame to prevent users from losing any work done in their courses.
If you have any questions about the outage on Friday (8/24), please contact the Technology Support Center (TSC) Helpdesk at 262-472-HELP (4357) or at helpdesk@uww.edu. If you have any questions or concerns about the outage on Sunday (8/26), please contact UW-W D2L Support.
Learn@UW is planning a service outage on Friday, July 13th from 9:00 PM to 9:30 PM. D2L will NOT be unavailable during this time frame.
Learn@UW and Microsoft technicians will be investigating the cause behind the service interruptions and slowness for the past few days. For more information on the previous service outages, please see this blog post: D2L v10 Status Update
Below is a summary of the issues we have had with D2L since the upgrade:
Friday, July 13th, 2012 from 9:00 PM until 9:18 PM (CDT), D2L was unavailable for scheduled maintenance to investigate the spontaneous slowness issues.
Tuesday, July 3rd, 2012 from approximately 8:00 AM until 10:15 AM (CDT), users were reporting reports of slowness and 2-3 minute periods where the system was hanging. We are continuing to receive reports of intermittent slow performance, and Learn@UW is still investigating the issue. Full details of this outage are available at: Slowness Issues with D2L. Ongoing news for the intermittent slowness is at: Recurring Slowness – Service Issue
Monday, July 2nd, 2012 from approximately 10:08 AM until 11:55AM (CDT), users were reporting slowness and sporadic internal errors. Learn@UW performed emergency maintenance from 11:45 AM until 11:55 AM. Full details of this outage are available at: Slowness and Internal Server Errors in D2L.
Sunday, July 1st, 2012 from approximately 9:14 AM until 2:08 PM (CDT), D2L was unavailable due to a storage system issue. Resulting from that outage, the “notifications” feature has been disabled until further notice. Full details of this outage are available at: Internal Server Errors in D2L
At this time, we believe the problem is resolved, but Learn@UW continues to monitor the situation. If you continue to see issues or problems, please contact D2L Support.
Desire2Learn (D2L) is scheduled for an upgrade to version 10. The upgrade outage will start on Thursday, June 28th, 9:30 PM and end on Friday, June 29th, 10:30 AM.
During this timeframe, D2L will not be available. Please plan your course work accordingly. To avoid conflicts, D2L users should complete dropbox submissions, quizzes, or other deadline-driven activities at least a half hour before the outage’s start time.
iCIT is planning network maintenance on Thursday, June 21st, from 6:00 am to 7:00am (CDT). During the maintenance window Desire2Learn will be unavailable. Blogs, Wikis, Podcasts and other LTC Services will also be unavailable during this window. Please plan your coursework accordingly.
If you have any questions about this outage, please contact D2L Support.