The PeopleSoft 8.9 upgrade was completed on time at the beginning of August. The successful completion of this project was due in large part to the heroic efforts of some iCIT staff and members of the user community. In reviewing this project, it was agreed that future projects would benefit from engaging in better planning. While the sacrifice and hard work of a few team member is very appreciated, better planning for future projects should minimize the need for such heroic efforts.