Kudos, Eric Loepp!

We’d like recognize the work of Eric Loepp, assistant professor of political science and director of the Learning Technology Center. He and two other political scientists assembled more than 30 chapters on how to teach the political science research process.

The anthology, “The Palgrave Handbook of Political Research Pedagogy,” is divided into four sections covering information literacy, research design, research methods, and research writing. This book addresses why political science programs teach the research process and how instructors develop their pedagogical approaches when teaching research courses. It offers a variety of perspectives on pedagogical approach, student audience, and the role of research in their curricula by focusing on the experiences that have guided instructors’ philosophies and related teaching practices.

Sounds like a lot of hard work, Eric, way to go!

Thank you Bryan!

Bryan Allen’s final day with ICIT will be on Friday, November 19th. On behalf of the entire ICIT organization, we would like to wish Bryan the very best in his next opportunity.

Bryan joined the ICIT team 4.5 years ago, working in the Helpdesk area. Some of Bryan’s proudest accomplishments include providing excellent customer support, helping to migrate the helpdesk from HPSM to Service Now and helping transition the Helpdesk to all remote support during COVID and then re-opening to in person support.

In his new opportunity, Bryan will be working for managed service provider Access Systems in Des Moines, IA . His role will focus on Windows server management. Bryan is looking forward to living closer to his brother and sister-in-law in Iowa.

Please take some time this week to congratulate Bryan on his new opportunity!

Chris Skrandzius joins the Help Desk team!

Chris recently took on a new part-time position of Front-line Help Desk Quality Assurance. In this role, Chris will:

  • Ensure the quality of student work at the Help Desk by observing student work and providing real-time guidance.
  • Mentor students in proper ticket handling and customer service.
  • Identify gaps in documentation and processes, suggesting recommendations for improvement. 

Chris will continue to work with the Web team to maintain internal website quality and UW-W information on external websites. Chris joined ICIT shortly after he graduated from UW-Whitewater in 2017. At that time he focused on his search engine optimization project through building out Google Map locations with professional photographs, along with the addition of 360° panoramas to aid in the discoverability and navigation across campus locations.

We look forward to seeing Chris at the Help Desk!