[Resolved] “New Quizzes” Canvas Issue

This image has an empty alt attribute; its file name is 2019_CanvasLogoStacked_Color-e1568042559572.png

On Saturday September 14th, between approximately 9:40am and 6:53pm, users attempting to take or access the “New Quizzes” tool received “invalid launch” errors.

The fix implemented by Instructure technicians involved restoring database data from 9:00am, resulting in a potential loss of data entered between the times of 9:00am and 9:40am. 

What does this mean for me and how do I know if this affected my courses?

“New Quizzes” is a tool that is currently in Beta testing available for instructors to use to create and administer online quizzes.  Once this tool has been fully developed it will one day replace Quizzes.  

While both tools are available, the majority of instructors utilizing online quizzing are using Quizzes and will be unaffected.  UW-Whitewater currently recommends that you continue to use the current “Quiz” tool via the “Quizzes” menu inside of Canvas.

If you have any questions or concerns about the outage and whether or not your courses were affected, please contact UW-W Canvas Support.

Leave a Reply

Your email address will not be published. Required fields are marked *