RESOLVED: Technicians have resolved the Amazon Web Services issue, and UW-Whitewater services should no longer be impacted.  Any user encountering an issue should attempt to refresh the page, then notify Desire2Learn Support if the problem persists.

A number of our cloud services are currently running in a degraded state due to an ongoing Amazon Web Services outage.  The following services are currently impacted:

Respondus Lockdown Browser.  The outage is preventing instructors from accessing the LockDown Browser dashboard, preventing students from downloading the installer for LockDown Browser and affecting Studymate.com

Respondus Monitor. Students are unable to use the Respondus Monitor feature to take quizzes.

If we discover other services that are impacted by this outage, we will update this message.

We will update this post as soon as the services have been restored.