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Users Unable to Login to D2L

Posted on June 18, 2014 by Aaron Axelsen

SERVICE RESTORED (3:15 A.M. Thursday): The D2L service has been restored, and is once again available

Thank you for your patience during this outage.  If you have any questions or concerns about this outage, please contact UW-W D2L Support.

UPDATE (8:30 P.M.): Work continues to restore the D2L service.

UPDATE (3:30 P.M.): Power has been restored to the Madison Data Center and work is underway to restore services. At this time, Learn@UW is estimating that the D2L service will be available in 2 to 4 hours pending successful testing and service verification.

We will provide updates on this news item as we receive additional information about the service availability.

UPDATE (1:45 P.M.): At this time, the work continues on restoring power to the Madison Data Center.  In conjunction with this mornings inclement weather, there was also a catastrophic battery failure in the Madison Data Center.  There is currently no ETA on when services will be restored.  We will provide another update around 3:30 P.M. today.

UPDATE (10:00 A.M.): Madison campus technicians are still working to gather information and restore the power and services. There is currently no ETA on when services will be restored.

Original Message: Starting at approximately 7:50 A.M. (CT) today, Learn@UW has lost power due to severe weather. This affects any service hosted from the Madison campus, including Desire2Learn. Learn@UW and their technicians are working on restoring services as soon as possible.

We apologize for the inconvenience. We will be updating this news item as we receive more information.

This entry was posted in Previous D2L Login Service Alerts by Aaron Axelsen. Bookmark the permalink.
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