UPDATE (6:00 PM): Learn@UW technicians have removed an additional server that was causing problems, and the “Term Not Found” errors have been resolved. If you are still experiencing any of the errors, please contact D2L Support.
UPDATE (5:00 PM): Users are still reporting “Term Not Found” errors. These reports have been forwarded to Learn@UW, and they are investigating the source.
UPDATE (4:45 PM): Learn@UW Technologists have identified the offending server and removed it. They are investigating the cause of the problem, but the “Term Not Found” errors should be resolved, and D2L should be accessible again.
ORIGINAL MESSAGE: Starting at approximately 4:10 PM, users are reporting slowness and “Term Not Found” errors while logging into and working in D2L. We’ve reported this to Learn@UW, and they are investigating the problem.
We will be updating this news item with any new information as we receive it. Thank you for your patience!