Audio / Visual Responsibilities

After Jim Mills left our organization, Brett Cook graciously agreed to accept the A/V responsibilities on a temporary basis. Right now we do not have plans to refill Jim’s position. Brett will retain the overall planning and coordination responsibilities for instructional A/V equipment, and the Desktop team will accept the day-to-day maintenance and support responsibilities as Brett transitions into his new responsibilities in desktop management. It is our intent that the Distance Education Coordinator (when hired) will assume the planning and coordination responsibilities for A/V technology in the classrooms.

Unified Desktop Management

This spring, a planning group of iCIT support staff was formed to evaluate the processes used to manage campus lab and office desktops. Two goals were stated: find a way to eliminate duplication of effort between the two support areas, and recommend processes that will enable iCIT to deliver a consistent desktop configuration.

One of the recommendations of the planning group is to consolidate the automated desktop administration tasks for labs and offices into the responsibility of a single person in iCIT. iCIT management received proposals for this position, and is currently evaluating them in light of the goals and needs of the project.

Storage Management

Project Summary

James Leckel and Greg Pepper are leading a project to create a strategic approach to centralized storage management. The project began earlier this year, and has been in the analysis and planning stages. The current centralized storage is costly and excessive for certain applications. Our SAN infrastructure connecting to this storage is also very costly on a per server basis. The storage management project seeks to create an effective strategy for storage, and to purchase an inexpensive, highly expandable storage unit that can be used as a lower tier of storage.

Status

Currently, the project team is evaluating storage vendors and products. The storage array will be an ISCSI solution with features such as storage virtualization and clustering.