Outage Report from Learn@UW:
Time frame: ~10:00a – 11:20a
Impact: Users may have experienced slow performance or erratic behavior.
Cause: The issue that occurred on 7/1 caused instability in the file server cluster that resulted in the behavior reported by users.
Resolution: Steps were taken to ameliorate the situation, which necessitated a brief emergency service outage (~11:45a – 11:55a).
Next steps: N/A
Update 12:01 PM (CDT) – As of 11:55 AM, D2L is once again available. Technologists continue to investigate the reports of slowness.
Update 10:56am (CDT) – D2L WILL BE UNAVAILABLE from approximately 11:45 AM to 11:50 AM this morning, Monday, July 2, 2012
Starting at approximately 10:08 AM (CDT), users are reporting slowness and occasional internal server errors while trying to access D2L. We’re reporting the issue to Learn@UW and will be updating this news item with more information as we receive it. Thank you for your patience.