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D2L v10 Status Update

Posted on July 2, 2012 by Aaron Axelsen

Below is a summary of the issues we have had with D2L since the upgrade:

Friday, July 13th, 2012 from 9:00 PM until 9:18 PM (CDT), D2L was unavailable for scheduled maintenance to investigate the spontaneous slowness issues.

Tuesday, July 3rd, 2012 from approximately 8:00 AM until 10:15 AM (CDT), users were reporting reports of slowness and 2-3 minute periods where the system was hanging.  We are continuing to receive reports of intermittent slow performance, and Learn@UW is still investigating the issue. Full details of this outage are available at: Slowness Issues with D2L. Ongoing news for the intermittent slowness is at: Recurring Slowness – Service Issue

Monday, July 2nd, 2012 from approximately 10:08 AM until 11:55AM (CDT), users were reporting slowness and sporadic internal errors.  Learn@UW performed emergency maintenance from 11:45 AM until 11:55 AM.  Full details of this outage are available at: Slowness and Internal Server Errors in D2L.

Sunday, July 1st, 2012 from approximately 9:14 AM until 2:08 PM (CDT), D2L was unavailable due to a storage system issue.  Resulting from that outage, the “notifications” feature has been disabled until further notice.  Full details of this outage are available at: Internal Server Errors in D2L

At this time, we believe the problem is resolved, but Learn@UW continues to monitor the situation.  If you continue to see issues or problems, please contact D2L Support.

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