[RESOLVED] Respondus Monitor Slowdown

On Monday, December 9th, 2019, between 9:15 AM and 10:20 AM CDT, Respondus Monitor experienced a slowdown due to a database issue. This was causing intermittent connectivity issues for instructors accessing the LockDown Browser dashboard. It was also causing slowdowns or errors for students trying to start a Respondus Monitor session.  Everything was operating normally as of 10:20 AM CDT.

Please contact Canvas 24/7/365 Support with any questions or concerns.

What is Respondus Monitor?

Respondus Monitor is an additional product that works with Respondus LockDown Browser to use the student’s webcam to utilize video to further prevent cheating during online quizzes.  It is currently licensed only for use by specific courses in the College of Business and Economics.

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