As you may know there have been organizational changes within ICIT to better accommodate current projects and customer needs. Jeanne Cupertino has returned to her role in Total Desktop Care to better accommodate summer projects and customer needs. Dustin Foreman will be filling in as Incident Commander for the TSC Helpdesk until the new Helpdesk Manager comes on board in mid-July. We greatly appreciate Jeanne and Dustin for their support and flexibility as we work through this transition!