As the need for Web-based communication and business processes grows rapidly across the campus, iCIT’s role in supporting these services continues to evolve, as well. Our web customers do not generally differentiate between website design, support, application development, and content management – for them these are all related components of their websites. In this context, the web support and web development areas have been working together closely to meet customer needs.
In order to reflect this need for integrated services organizationally, the web development team and Web support team will be merged. Effective January 16th, 2007 the merged Web Management group will become a part of OTEC, reporting to Mary Jo deMeza. The group will continue to work closely with other areas of iCIT in order to leverage existing tools, applications and systems, and to assure appropriate infrastructure and capacity planning Aligning the resources in this manner will enable our customers to have a common point of contact and support as we formalize our request for service processes.
If you have questions or comments regarding this change, please do not hesitate to speak with Elena Pokot or Mary Jo deMeza.