Ken Bothun has accepted a position in the Network Operations Center as a Data Center Operator, reporting to Tom. Ken has devoted a significant amount of time assisting Operations over the last year and is now joining Operations on a permanent basis. Ken will retain his duties in jack activation and network field services. Chris O’Connor will be taking over project management and customer coordination for 3rd Party Systems that are server-based, and the AIS team will assume responsibility for 3rd Party data extracts.
Julie Zaukas to Leave iCIT
The Financial Specialist 4 Project position currently held by Julie Zaukas will be expiring this month. As a project appointment may not exceed 4 years, Julie’s last day with iCIT will be Friday, July 20th.
During Julie’s four years with iCIT she has been instrumental in developing processes aimed at ensuring transparency in financial operations, as well as developing and maintaining positive working relationships with all areas of campus administration and customers. Julie also served as a member of the Classified Connections Committee participating in the scheduling of topics for Classified Connection meetings, as well as providing input into the ongoing development of a Classified Staff Advisory Council.
To assure that we do not experience any interruption in administrative or financial services, and to minimize the impact to the organization, we have been transitioning responsibilities to Dawn Brockwell on an interim basis while a new position is being developed.
An Uptimes announcement will be made when the new position is ready to be posted.
Please join us as we thank Julie for her four years of dedicated service to UW-Whitewater iCIT and wish her the best in her future endeavors.
Carolyn Wilson Receives Chancellor’s Award
Carolyn Wilson, Webmaster, iCIT Web Team, has been awarded the Chancellor’s Award on Disability Concerns, which recognizes efforts to enhance the lives of people with disabilities. Carolyn was recognized for her work ensuring accessibility to the UW-Whitewater Web site for people with disabilities. She received the award at the Annual Spring Banquet hosted by the Disability Advocacy & Awareness Coalition and the Center for Students with Disabilities, on Tuesday, April 10 at Old Main Ball Room, University Center.
In her six years serving as Webmaster for UW-Whitewater, ensuring the highest level of accessibility to the Web has been a goal for Carolyn, who embraces UW-Whitewater’s core value of diversity. To illustrate the scope of this endeavor, uww.edu is comprised of 20,000+ web pages, and the site gets 70,000 visitors a day and averages 1.6 million visitors a month. Carolyn helped create and lead a Web Accessibility Committee, meeting monthly to discuss Web accessibility concerns, policies and conformance. She researched and drafted the accessibility policies, standards and guidelines. These policies serve as a strategic basis for accessibility monitoring and advancement. The iCIT Web Team provides continual monitoring and assurance that all Web content meets W3C’s Accessibility Guidelines.
As Webmaster, Carolyn works directly with departments and Colleges to update and manage Web pages, especially during the current roll out of a new Content Management System. In this role, Carolyn provides ongoing training with Web content managers on techniques for making Web pages compliant with accessibility guidelines. For example, to address the issue related to video for hearing impaired viewers, Carolyn led the charge for ensuring that all videos within uww.edu are closed captioned. This is an ongoing endeavor that she advances when working with any and all departments/units who manage their own Web content.
Due to the scope and importance of our online services, and in recognition for her leadership and stewardship of the UW-Whitewater Web site, we are proud to congratulate Carolyn for her Chancellor’s Award!
Attend a workshop: IT Training for Faculty/Staff
Go to signup.uww.edu to view the schedule and register.
Want to increase proficiency in office software, or learn a new technology skill? Check out the spring lineup of free Technology Training Workshops for faculty and staff, offered by iCIT Training. Courses in Microsoft Excel, Outlook and Powerpoint will be offered, along with Adobe Reader, Acrobat X and X Pro, and WebEx conferencing. Plus, new courses in Mac OS X Lion and Windows 7, recently released to campus, are on the schedule. Workshops are held in the iCIT Training Center in McGraw Hall, Room 112, or via WebEx.
This spring, we’re also offering a series of Brownbag Demos at the University Center during the lunch hour:
Lunchtime Demo: TODAY, Wednesday, Mar. 21. UC 266
Mac OS X Lion: New Features Highlights
The new Mac OS X Lion became available as an optional upgrade on campus computers in late 2011. Join us for a brief (45 minutes) demo tour of the most distinctive new features of Apple’s newest operating system
Lunchtime Demo: Wednesday, Apr. 18, UC 266
Windows 7: New Feature Highlights
Windows 7 became available to offices on campus as an optional upgrade on Mar. 1, 2012. Join us for a brief demo (45 minutes) of the most important new features likely to increase convenience, and streamline your productivity.
We hope to see you at an upcoming workshop!
iCIT Seeking Business Process Engineer
iCIT is actively recruiting for a new Business Process Engineer position, whose primary responsibilities will be business process management, particularly in the areas of collaboration and mobility. Job duties will include assessing and analyzing current business practices, identifying process improvements and opportunities, and recommending technology solutions based on the goals, objectives and IT plans of the University.
This position requires an analyst who can understand and assess complex business needs, lead process analysis and redesign efforts, have in-depth understanding of collaboration and mobile technologies to champion, plan and manage technology adoption projects. The position will serve as a member of the iCIT staff and will work under the general supervision of the Technology Advancement, Communications and Training (TACT) Manager. Key responsbilities of the job include:
- Provides recommendations and solutions to complex business problems.
- Identify opportunities to streamline business processes to best leverage existing solutions.
- Develop and refine standards and best practices.
- Prepare and present the business case for IT projects.
- Translate customer request into a set of technical requirements.
- Evaluate technology solutions recommended by customers.
- Develop, review, and recommend long- and short-range automation plans.
- Facilitate data gathering and analysis on mobile device usage and deployment.
- Facilitates “clearinghouse” process for mobile apps and services.
- Works with IT staff to assure proper authentication process on mobile devices.
- Provides research and testing of new technologies.
- Engages the campus community in piloting new technologies.
- Develops Service Level Agreements for new technologies.
- Prepares reports and recommendations on potential new applications for existing or emerging technologies on campus.
- Provides analysis of the current usage and ongoing needs for collaborative technology.
- Assists in the selection and management of collaborative tools.
- Manages the implementation and adoption of technology resources and tools for educational and administrative collaboration.
- Determine business processes most likely to lead to adoption of collaborative technologies and work with Communications, NOC and Web Group to enable.
- Prepare reports and recommendations on potential applications for existing or emerging communication / collaboration / workflow technologies.
Qualified candidates shoudl have proven knowledge of and ability to apply business analysis practices, including needs analysis and requirements gathering and documentation. He or she should have the ability to lead business process analysis projects and to facilitate process redesign efforts, as well as plan and manage technology integration and adoption. Diverse technical expertise is required.
For more information, visit the UW-Whitewater employment page at http://www.uww.edu/employment/jobs/4127.html