Organizational Update

In an effort to best align iCIT staff roles and responsibilities with our organizational structure, Ken Bothun will be transitioning from the Computing Environment Group (CEG) to the Administrative Information Systems (AIS) unit of iCIT, reporting to David Wallace.  Ken’s primary role in iCIT is the coordination of projects to implement departmental and third-party technologies; the purpose of the transition is to provide Ken with the opportunity to further develop project management experience and approaches in this role. The organizational change will take effect on Monday, October 26.  Ken’s responsibilities in iCIT will remain essentially the same after the transition.

Personnel Update- Jeff Rollette

Jeff Rollette has resigned his position as Windows Platform Team Lead and Identity Management Engineer in order to relocate to Chicago where he will be taking a position as a systems integrator with a financial risk management consulting firm. Jeff’s last day with iCIT will be Friday, October 23, 2009.

During Jeff’s time with UW-Whitewater, he has been instrumental in developing the Windows server platform for campus as well as providing infrastructure for key campus services such as email and the campus web environment. Jeff also engineered an Identity Management strategy and infrastructure for the campus that provides automated account provisioning and lifecycle management for campus net-ids.

We thank Jeff for his dedication and commitment to iCIT and wish him the best in his future endeavors.

Kyle Richmond accepts the position of Communication Specialist

iCIT welcomes Kyle Richmond as the new Communications Specialist. Richmond began his position on August 31st and will be assuming the responsibilities of facilitating a comprehensive communication program, marketing strategies and external public relations activities associated with iCIT. His office will be located in Andersen 1015B and he can be reached at x7792. Please join us in welcoming Kyle to his new role!

New Service Level Agreements Available

New Service Level Agreements (SLA) are available for viewing on the iCIT Web site regarding the following services:

Please take time to read these new SLA’s and abide by them as you interact with customers.

Service Level Agreements (SLAs) help to define clear expectations for how customers and iCIT work together to provide technology related services.