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iCIT Seeking Business Process Engineer

iCIT is actively recruiting for a new Business Process Engineer position, whose primary responsibilities will be business process management, particularly in the areas of collaboration and mobility. Job duties will  include assessing and analyzing current business practices, identifying process improvements and opportunities, and recommending technology solutions based on the goals, objectives and IT plans of  the University.

This position requires an analyst who can understand and assess complex business needs, lead process analysis and redesign efforts, have in-depth understanding of collaboration and mobile technologies to champion,  plan and manage technology adoption projects.   The position will serve as a member of the iCIT staff and will work under the general supervision of the Technology Advancement, Communications and Training (TACT) Manager.    Key responsbilities of the job include:

  • Provides recommendations and solutions to complex business problems.
  • Identify opportunities to streamline business processes to best leverage existing solutions.
  • Develop and refine standards and best practices.
  • Prepare and present the business case for IT projects.
  • Translate customer request into a set of technical requirements.
  • Evaluate technology solutions recommended by customers.
  • Develop, review, and recommend long- and short-range automation plans.
  • Facilitate data gathering and analysis on mobile device usage and deployment.
  • Facilitates “clearinghouse” process for mobile apps and services.
  • Works with IT staff to assure proper authentication process on mobile devices.
  • Provides research and testing of new technologies.
  • Engages the campus community in piloting new technologies.
  • Develops Service Level Agreements for new technologies.
  • Prepares reports and recommendations on potential new applications for existing or emerging technologies on campus.
  • Provides analysis of the current usage and ongoing needs for collaborative technology.
  • Assists in the selection and management of collaborative tools.
  • Manages the implementation and adoption of technology resources and tools for educational and administrative collaboration.
  • Determine business processes most likely to lead to adoption of collaborative technologies and work with Communications, NOC and Web Group to enable.
  • Prepare reports and recommendations on potential applications for existing or emerging communication / collaboration / workflow technologies.

Qualified candidates shoudl have proven knowledge of and ability to apply business analysis practices, including needs analysis and requirements gathering and documentation.  He or she should have the ability to lead business process analysis projects and to facilitate process redesign efforts, as well as plan and manage technology integration and adoption.  Diverse technical expertise is required.

For more information, visit the UW-Whitewater employment page at http://www.uww.edu/employment/jobs/4127.html

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iCIT Seeking Web Content Writer – LTE

The iCIT Web Team is seeking to fill a new LTE position for a Web Content Writer.  The position is posted on the UW-Whitewater employment website. 

If you know a talented writer who thrives on the challenges of Web and social media communication, he or she could be the right candidate for this great opportunity.  Working closely with the campus Webmaster, the Web Content Writer will create, edit and produce creative content for UW-Whitewater websites, blogs and social media outlets.  Along with having exceptional editorial judgment, the successful candidate must be an energetic team player who brings creativity to the table but thrives in a collaborative environment where many people contribute to the overall success.  An electronic portfolio will be requested of all selected interview candidates.  This is a Limited Term Employee (LTE) position. 

Knowledge, Skills and Abilities

  • A 2- or 4-year degree in marketing, journalism, communications, advertising/media or equivalent
  • At least 2-3 years of Web writing experience
  • Expert knowledge and proven success in writing professional Web copy
  • Experience in Web-marketing initiatives and content management using creative content writing,  proofreading and editing
  • Understanding of Search Engine Optimization techniques
  • Basic understanding of Web design
  • Experience with Web graphics organization/optimization software and Web authoring tools such as Adobe Photoshop and Dreamweaver
  • Knowledge of AP Style, and Content Management Systems
  • Knowledge of Web accessibility guidelines

For a full description of the position, and information on how to apply, go to http://www.uww.edu/employment/jobs/WebContentWriter.html.  For more information, contact Carolyn Wilson, Webmaster, iCIT at ext. 7798.

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Betty Thompson to resign from iCIT

Betty Thompson, Systems Development Specialist, Administrative Information Services (AIS), has announced she will be leaving iCIT to take a position with UW-Madison Division of Information Technology (DoIT).  In her new job, Betty will work in the Financial Services area of DoIT.  

Since joining iCIT in 2000, Betty has been a key contributor to many of the AIS team successes, particularly in the Student Financial area.  She provided conversion, implementation and sole support of PeopleSoft Student Financials, a major systems enhancement.  She also provided in-depth data analysis to resolve multi-year accumulation of accounting variances, and developed new methods for tracking and reporting that have enhanced financial efficiencies across third-party and internal systems.   A highlight of her career at UW-Whitewater, Betty proposed, designed, developed and implemented a custom GL Interface with daily reconciliation reporting, a technology solution that continues to enable workflow integrity across the University. 

Betty’s last day in iCIT will be Wednesday, Feb. 22.  We thank Betty for her many years of dedicated service to UW-Whitewater iCIT and AIS, and we wish her the best of luck in her future endeavors.

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Anand Vangipuram to join iCIT as AIS Manager

Anand Vangipuram will join iCIT as Manager of Application Information Systems (AIS), beginning Monday, Feb. 13, 2012.   In his new position, Anand will provide leadership to the application development team, while fostering project management methodology and culture across iCIT and the UW-
Whitewater campus.  As a member of the iCIT management team, Anand will report to Elena Pokot, CIO.

Anand brings a deep understanding of higher education and the University of Wisconsin system practices to the position, along with strong knowledge of PeopleSoft application development practices, systems development lifecycle,  and project management.  He joins UW-Whitewater iCIT from the UW System Division of Information Technology (DoIT) in Madison, where he led a project team and operational staff during the implementation of the Oracle-PS Human Capital Management (HCM) system across the state.  Prior to that, he worked at UW-Milwaukee as an IS Supervisor in Academic Affairs, overseeing talent management, and at UW System DoIT as a IS Consultant/Project Manager.   Anand holds an MBA from the University of Wisconsin-Milwaukee.

Anand’s office will be near the iCIT Administrative offices, in room L2010.  Please join us in welcoming Anand to the iCIT team!

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Divisional Meeting Presentations

Fall 2011 Divisional Meeting

Attached are the presentation slides from the Fall Divisional meeting on Dec. 1.  If you have any questions or comments on any of the topics presented, please feel free to leave a post here or contact your manager for more information.

Thank you to all of the participants who presented information on technology initiatives and process development.  Your comments and updates were valuable for all iCIT members!