Author: icit-pr

ICIT is seeking a highly motivated and accomplished professional to serve as the University’s IT Security and Compliance Officer. This individual will be responsible for research, development, implementation and ongoing monitoring of IT security and regulatory compliance policies, controls, programs and facilities for the campus, including the development and maintenance of a comprehensive Information Security Assurance Program that encompasses awareness, risk assessment and mitigation, incident response and disaster recovery and business continuity.

The IT Security and Compliance Officer will establish an overall framework for IT policy development as well as perform or oversee the actual research, development and implementation of IT policies to ensure effective and efficient IT operations and compliance with applicable laws and regulations governing University data and IT operations.

 An ideal candidate would have the following qualifications:

• Minimum of 5 years progressively increasing responsibility in an IT policy, IT security or IT governance role, preferably in a large higher-education setting.
• Direct, recent experience with policy or compliance relating to data regulations such as FERPA, PCI, HIPAA, GLBA and/or PCI is strongly preferred.
• Knowledge of IT systems and system integration frameworks, methodologies, processes and terminologies.
• Knowledge of networking technologies including network security technologies including firewalls, network intrusion detection / prevention and related network monitoring and maintenance systems.
• Strong knowledge of IT security and operational governance frameworks such as NIST SP-63, ISO/IEC 27001, COBIT, MOF or ITILv3.
• Knowledge of IT governance practices, processes and methodologies.
• Strong ability to form and lead cross-functional teams in implementing process and organizational change.
• Ability to manage multiple competing priorities and remain calm and focused in high-pressure situations.

If you know someone that may be interested to go to  http://www.uww.edu/employment/jobs/4332.html for a full description of the position and information on how to apply.

As you may know there have been organizational changes within ICIT to better accommodate current projects and customer needs. Jeanne Cupertino has returned to her role in Total Desktop Care to better accommodate summer projects and customer needs. Dustin Foreman will be filling in as Incident Commander for the TSC Helpdesk until the new Helpdesk Manager comes on board in mid-July. We greatly appreciate Jeanne and Dustin for their support and flexibility as we work through this transition!

Welcome Cory Zito to ICIT as our new Linux and Storage Engineer! In this role Cory will be responsible for deploying and maintaining the University’s Linux server infrastructure and related services, as well as supporting enterprise storage environment. He will be located in NOC area and will report to Nick Ciesinski.

Cory comes to us from Rockwell Automation, where he was working as a member of the Unix project team supporting an environment of ~750 Unix servers. In that role he wrote scripts to help automate tasks, analyzed/audited configurations, and interfaced systems. In addition he improved system build scripts, patch scripts, and server configurations.

Please welcome Cory to the team!

ICIT is currently looking for a Helpdesk Manager. The candidate will be responsible for all helpdesk operations including dispatch procedures as well as the training and supervision of student technicians. The position requires building and managing a successful student team that delivers effective service as the first point of contact for campus technology questions or problems. The  position reports to the Director of User Environment Technology Ray Stanek.

An ideal candidate would have the following qualifications:

• Extensive experience with the daily management of Helpdesk operations to include proficiencies with ITIL methodology, incident management systems, and general technologies
• Strong commitment to providing quality customer service
• Ability to develop effective business processes
• Strong communication skills
• Ability to work in complex situations without sacrificing quality of service
• Talent for developing technology resources into productive support teams

We encourage those who know someone that may be interested to go to http://www.uww.edu/employment/jobs/4323.html for a full description of the position and information on how to apply.