On behalf of the entire ICIT Team, we would like to welcome Alex as our new IT Support Technician at the UW-W at Rock County campus.
Alex’s responsibilities will include: troubleshooting daily technology issues according to ICIT policies and procedures, maintaining accurate inventory of all hardware and software licenses, resolving problems with AV equipment in classrooms, training end-users on office, lab, and classroom technology, and providing tech support for distance education activities and public events.
Alex comes to us from UW-Rock County where (prior to restructuring) he spent the last two years fulfilling many of the same duties listed above. Additionally, Alex has over 10 years of extensive sales support and customer service experience. He is a Mobile Electronic Certified Professional, has advanced knowledge of AV systems and components, as well as installation and servicing techniques.
Alex lives in Janesville with his pet hamster named Jeffrey. He is an ardent collector of rare stamps, does not enjoy guacamole, and once, on a dare, ate an entire box of saltine crackers in under 5 minutes.
We are thrilled to have Alex join our team! If you ever find your way to the Rock County campus, please welcome him to ICIT.