As you all know, in October we went live with the new release of HPSM. It was much more than technology change, many processes associated with providing support and services to our customers changed as well. Now that we have been using the new system for a few weeks, you may have additional questions about the way it functions, or about the processes that have changed.
We want to have an opportunity to respond to your questions. To that end, we are planning a brief question/answer session during the upcoming Fall Divisional Meeting (December 1 at 2:00 p.m.). It’s not every day that our entire team gets together in the same room, so we want to use this as a learning opportunity for all of us.
We ask that you submit your questions in advance, so we have time to research answers if needed. Please use this link to submit questions related to the use of HPSM and associated processes by end of day November 29th.