Resolved. Between 10:50 AM and 1:42 PM on Thursday, March 25th, users were unable to access the “Cisco Webex” link in the course navigation. The issue is now resolved and working as expected. Please reach out to Canvas 24/7 support for any additional issues.

Original Message:
Starting around 10:50 AM, users may be receiving a “502 Bad Gateway” when trying to launch the “Cisco Webex” link from the navigation bar inside of a Canvas course. The vendor is aware of this issue and they are currently implementing a fix.

Instructors: Webex meetings can still be launched from the uww.webex.com site. The meeting link will need to be sent out to your students while the fix is being implemented.

We will post updates as they are received.