“Open in New Window” Button in Content Item Does Nothing

With the deployment of the latest Service Pack for Desire2Learn (D2L), a new bug was introduced that causes the “Open in New Window” button within Content items to do nothing for all student roles.  This has been confirmed as a bug from Desire2Learn Inc. However, we do not have a timeline for receiving a fix at this time.  The image below illustrates the issue as well as the workaround.

Students
When using this workaround, you may receive a Mixed Content warning from the browser.  For additional details, see Firefox 23 – Mixed Content Handling.

Instructors
The issue only appears inside of Content items.  The work around is to have students click on the Quicklink Content item directly from the Content tool (either through the Table of Contents or that specific module).  If you are using a Quicklink in a News item to link to content, the current work around would be to link directly to the URL or file from the News item until the issue is resolved.

If you have any further questions regarding this, please contact UW-W D2L Support.