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Getting to Know: Downtown Lake Geneva
The beautiful town in which The Candle Mercantile is located is Lake Geneva. Lake Geneva is known for its beautiful lakes, beaches, adorable downtown, and great food. TCM is tucked in the downtown strip right across from Potbelly and directly behind Oakfire. Most of you may know Lake Geneva as a touristy town, and you would be right! There is so much to do in the town, let alone even just downtown. Whatever you are interested in, there is something for you! Coffee Shops There are a wide variety of different coffee shops right downtown. If you are looking to sit down and get some work done, catch up with…
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Getting to Know: Mystery Bags
Another great product that TCM has available in store, are mystery bags. Mystery bags are bags sealed with two candles inside. They are $24; therefore, it is two candles for the price of one! While you can grab any bag you choose, you do not know what scents are in the bag until you purchase and open it. I can give you an insider’s secret, though. In these bags are all good scents and well-made candles, they are just typically our off-season scents, as mentioned in last week’s blog. Therefore, in some of our bags currently would be a lot of winter scents, or some discontinued scents. These are a…
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Getting to Know: Scent Rotation
Every season at The Candle Mercantile, a lot of the scents are switched in and out. So, if you come during the summer, you should come back during the fall to check out all of the new scents! There are a few classic scents that due to popularity stay out all year long, but there are also a wide variety that are swapped depending on the time of year. For example, a lot of floral and fruit scents are out currently for the spring and summer, where in the fall and winter those are tucked away. In the colder months, scents such as pumpkin souffle, mulled cider, autumn leaves, peppermint…
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Getting to Know: The Owners
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Getting to Know: Online Store
What would a business be if you could not have the ability to order online these days? TCM learned this quickly once the pandemic hit that they needed to have a website up and running in order to stay in business. TCM works with Shopify in running their online store. When the pandemic struck, they were quick in uploading products for sale, and being able to ship them out to customers. Al of our products sold online, are still hand poured in the store. You can order any of our products, from premade candles, to customized sprays or candles. If you want to place a custom order online, you simply…
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Getting to Know: Reservations
As mentioned in last week blog, reservations have become a key part of how TCM runs their business. Ensuring that they will have space at the bar to accommodate you when you wish to come in can be incredibly important, especially on a weekend. On Saturdays, TCM typically has a full bar, with limited space for walk-ins. Therefore, reservations are crucial if you want to come in and pour. During the weekdays, things are a little slower. Depending on the day, there is space for people to simply walk in and have space at the bar to pour. The process of making reservations is quite easy! Simply start by calling…
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Getting to Know: My Experience
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Getting to Know: How COVID Hit
COVID threw a twist into everyone’s lives. The nation-wide lockdown required a lot of small businesses to close their doors for a couple of months, and for some, permanently. The Candle Mercantile had to shut down their store, along with many others at the middle of March until the end of May. With TCM having just opened in June of 2019, so just a short eight months later, they were not prepared to close down. During this time, the owners actually had to lay off all of their employees, but were fortunate enough to hire them all back on when doors reopened. Pre COVID times at TCM were different than…
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Getting to Know: The Owners
Let’s take this week to get to know the amazing owners and creators of The Candle Mercantile: Liz Doyle and Leigh Ann Myers. These two are the co-owners of TCM, and are childhood best friends. They both left their stressful corporate America jobs to create a fun, new experience for Downtown Lake Geneva. They toyed around with a couple of different business ideas for a while, until they decided on candle pouring. Leigh Ann visited a similar concept store in Pittsburgh, and they loved the idea for Lake Geneva. I have loved nothing more than working for these two amazing women, who have not only opened a wonderful small…
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Getting to Know: Scent Rotation
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Getting to Know: Private Label Orders
If one candle just isn’t enough, don’t worry. At The Candle Mercantile, you can create your own custom scent in bulk! Sit down with any of their employees, and work together to create your scent. Getting married soon? Have an event coming up? Baby shower? With the help of TCM you can scent your event. Pick from a variety of different size and style containers and you can make your own labels. It is most common that people can request a whole sale or private label order to sell in their own shop or online store. TCM has a list of different style containers ranging from 4 oz tins or…
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Getting to Know: The Other Products
Don’t be fooled by the name, The Candle Mercantile offers more products than just candles for customers to pour in. They offer a wide variety of other products to fit any scented need that one may have! For wax products, TCM offers candles and wax melts, but not everyone may have time to wait the hour and a half for their product to be done. In this case we, as employees, recommend for customers to take a look at the product wall of all of the different options they can choose from. By taking a peek at the product wall, customers will find that there are four other product choices…
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Getting to Know: The Candle Pouring Experience
Let’s jump right in to what you all are wondering: how to pour a candle. At The Candle Mercantile, customers are able/welcome to come in and pour their very own candles. As an employee, we pour every single candle that is for sale in the shop, or shipped out for other sales. Therefore, one may consider us experts, and we are there to help you through every step. The first step in pouring a candle is picking out your scents. While TCM has over 90 scents to choose from, this can seem daunting at first. Customers are encouraged to smell and write down all of their favorite scents before sitting…
