As an organization, we are always trying to make it easier for our customers to do their job at UW-Whitewater. Thanks to some amazing work from our NOC team, we have done just that.
Last week, Aron Chowanec and Nick Ciesinski enabled a new VPN which now allows those who are using ImageNow remotely, to also access network drives through the same VPN. Prior to this, users had to connect, disconnect, and reconnect to a different VPN depending on what resource they needed to access.
Thanks to the great technical work, and outstanding customer service, our customers gave some very kind feedback regarding the new VPN:
“This is amazing!” – Steve Diesso, Admissions
“Awesome, thank you!” – Joanna Stradusky, CoBE
“IT WORKS!!! You are a miracle worker. Thank you so much for all your work in trying to make this a smoother transition for us. I really appreciate all that you do!” – Ruth Peterson, Graduate Studies
Until next time, thanks again for all of your hard work.