Starting today, September 21 at 7 am, the September third-party patch will be available for ICIT staff. ICIT staff will be in the first group to have the update available for installation prior to the full-campus release on Thursday, September 23.
The patch runs differently for macOS and PC/Windows devices:
- macOS devices will receive a pushed update on September 21 that will run silently in the background. If your Mac is not on the campus network (remote employees), your device will need to be connected to Cisco AnyConnect VPN for a few hours to complete the update.
- PC/Windows devices will find the update available for self-service installation starting September 21 at 7 am – you may see a notification that it is available. Prior to updating, please close Google Chrome and Mozilla Firefox. Windows users who do not self-install the update by Thursday, September 23 will have the update pushed to their computer. At that time, the push can be deferred for 24 hours, after that deferral, Chrome and Firefox must be closed before starting the installations. Employees not on the campus network will need to connect to Cisco AnyConnect VPN for a few hours to complete the update.
Both Mac and Windows users can reference KB0011003 for more information on the push process.
If you experience any issues during or after the install process, please contact Joel Koszyczarek.
Thanks,
Kirsten