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Personnel Update- Jeff Rollette

Jeff Rollette has resigned his position as Windows Platform Team Lead and Identity Management Engineer in order to relocate to Chicago where he will be taking a position as a systems integrator with a financial risk management consulting firm. Jeff’s last day with iCIT will be Friday, October 23, 2009.

During Jeff’s time with UW-Whitewater, he has been instrumental in developing the Windows server platform for campus as well as providing infrastructure for key campus services such as email and the campus web environment. Jeff also engineered an Identity Management strategy and infrastructure for the campus that provides automated account provisioning and lifecycle management for campus net-ids.

We thank Jeff for his dedication and commitment to iCIT and wish him the best in his future endeavors.

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Kyle Richmond accepts the position of Communication Specialist

iCIT welcomes Kyle Richmond as the new Communications Specialist. Richmond began his position on August 31st and will be assuming the responsibilities of facilitating a comprehensive communication program, marketing strategies and external public relations activities associated with iCIT. His office will be located in Andersen 1015B and he can be reached at x7792. Please join us in welcoming Kyle to his new role!

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New Service Level Agreements Available

New Service Level Agreements (SLA) are available for viewing on the iCIT Web site regarding the following services:

Please take time to read these new SLA’s and abide by them as you interact with customers.

Service Level Agreements (SLAs) help to define clear expectations for how customers and iCIT work together to provide technology related services.

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Robin Schutte accepts the position of University Office Associate

iCIT welcomes Robin Schutte as the new University Office Associate.  Starting August 17th, Schutte will be assuming the responsibilities of reception, scheduling, staff support, human resources, travel arrangements and TER.  Robin will be working Monday-Thursday from 9:00am-2:00pm. Her office will be located at the iCIT reception desk in Andersen 2007 and can be reached at x7790. Please join us in welcoming Robin to her new role in iCIT!