IT Services (formerly ICIT) Uptimes

Milton Wong, IS Technical Services Professional from UW-Milwaukee, has joined UW-Whitewater iCIT as a Technical Support Assistant in the Learning Technology Center (LTC).  In his new position, Milton will provide technical and customer support to faculty and instructional staff, the clients of the LTC.  Milton’s first day was Monday, March 7. 

Milton has a strong background using learning technologies, with highly relevant knowledge to his new position.   He brings experience using course management systems, including Desire-2-Learn (D2L), and is also proficient in a number of Web tools, software, and audio visual formats supported by the LTC for instruction.  Milton will report to Renee Pfeifer-Luckett, Director, LTC.

Please join us in welcoming Milton to iCIT!

An opening  for a Document Management Analyst in iCIT was posted on the UW-Whitewater employment site and the search to fill the position is underway.   The Document Management Analyst is a new project position created as a result of the expanded use of ImageNow, the  enterprise document management, imaging and workflow system across UW-Whitewater core services. 

Working with business units, technology staff and vendor representatives, the Document Management Analyst will guide efforts to expand ImageNow projects to create greater efficiencies and integration.  This person will function as a Service Owner for document management, responsible for providing and maintaining high-quality service to users;  identifying opportunities to redesign business processes related to document management; and developing scripts and code to customize functionality and enable integration to other campus systems.    This individual will work closely with the ImageNow Governance Group, and will report to Mary Jo deMeza, Director, Computer Environment Group.

For a full position description, view the UW-Whitewater employment Web posting.  If you have questions, please contact Mary Jo deMeza.

Gene Mueller, Telecommunications Technician, has announced that he will be retiring from UW-Whitewater. His last day on campus is planned for Thursday, Feb. 24. 

Gene joined UW-Whitewater in 1995.  He is well known for working closely with customers to understand their telecommunications needs and to provide solutions that fit both needs and budgets.   During his time, Gene successfully managed the campus-wide Centrex installation, in addition to numerous specialized departmental phone systems.   He also worked closely with Facilities Planning & Management (FP&M) and later as a member of iCIT’s Cabling Team to manage and expand the telecommunications and data communications cabling infrastructure on campus.  His vast knowledge of campus infrastructure and many years of experience will be missed by both iCIT and the UW-Whitewater campus. 

An informal gathering is planned at Fat Jack’s in Whitewater at 5 p.m. on Wednesday for Gene.  Please join us in extending him best wishes upon his retirement!

David Wallace has announced his resignation from the position of Director, Administrative Information Services (AIS).  Please join us in thanking David for the dedication and leadership he has provided for the past several years.  David’s last day in iCIT will be Friday, Feb. 18.

Under David’s leadership, the AIS team collaborated successfully with campus units to enhance WINS/PeopleSoft processes and departmental systems. David’s most notable achievement was establishing a project management culture with his team and his customers. This was instrumental to a successful Peoplesoft 9.0 upgrade project, as well as a multitude of other projects and initiatives.

David will be joining the Hewlett-Packard office in Madison, assigned to managing information systems for state-wide health care and insurance programs.  We wish him all the best in his future endeavors.