IT Services (formerly ICIT) Uptimes

On Monday, August 27^th, Ray Beebe joined the iCIT Customer Technology Service & Support team as a Technical Services Technician.  Ray will provide direct T2 level support to the campus community for desktop hardware, network printers, mobile devices, software issues and other campus technologies.

Ray has over 12 years of computer support experience, most recently working at Best Buy as a member of their Geek Squad team.  Ray is completing his IT Networking Degree from Milwaukee Area Technical College.  He will be located in 2003 (Joe F’s old office).  Please welcome Ray to our team.

George Jura has announced that he will be leaving UW-Whitewater iCIT to join the UW-Madison School of Nursing, in the position of Director of Academic Technology. George’s last day at UW-Whitewater will be Friday, August 31.

 George joined iCIT in August 2008 as Technology Advancement and Training Coordinator. In this role George has developed and taught a curriculum of workshops for faculty and staff on productivity and enterprise software, with over 30 workshops taught each semester, as well as summer technology overview for new faculty and academic staff. 

With time, his role expanded to include managing UW-W TechQuest, an innovative technology orientation for over 2000 incoming freshmen and transfer students, and collaboration with FYE on various Plan-It Purple related events. 

 George also maintained the training section of iCIT website, developed digital signage content for iCIT, lead the redesign of UW-W iTunes U presence, and produced numerous screencasts and technical documentation distributed online. During his four years with iCIT, George delivered presentations on staff training, iTunes U, and TechQuest at three Educause conferences.

We thank George for his time and dedication spent with us and wish him the best of luck in his future position.

iCIT will be posting information to recruit for the position of Communications Specialist Sr. to join our team.  The person in this position will manage the communications responsibilities formerly fullfilled by Annette Guye-Kordus.

The position reports to CIO, Elena Pokot and works closely with Management and technical staff to facilitate a comprehensive communication program to effectively inform the campus community of technology projects, initiatives, governance and services using contemporary communication methods.  This position will also coordinate special events, manage customer and governance relationships, and act as the department’s public relations liaison.

The ideal candidate will have at least 3-5 years experience in development, organization, and leadership of marketing and/or communication efforts in corporate or public sectors, be a highly motivated individual with leadership qualities and a proven track record of successful collaboration with clients and management staff.

For more information on the position, and to learn how to apply, see the posting on the UW-Whitewater job site at http://www.uww.edu/employment/classified.html

David Ward, Systems Development Specialist, Administrative Information Services (AIS), has resigned from his position with iCIT to take a position with UW-Madison Division of Information Technology (DoIT).  In his new job, David will work in the Shared Financial Services area of DoIT.  

Since joining iCIT in 1995, David has been a key contributor to many of the AIS team successes, particularly in the Financial Aid area.  He implemented several key processes that have allowed Financial Aid (FA) office to reduce or eliminate their manual processes.  A further testimonial to his hard work was evident from the numerous requests we received from UW-System campuses and other universities to share the systems he had developed. 

As a highlight of his career at UW-Whitewater, David designed, developed and implemented a custom Scholarship application which automated manual submission of scholarship applications for the entire campus. The automation has saved the university hundreds of hours of manual work that would have been used to process these applications. Since we implemented this project at the end of March, the system has processed approximately 500 applications and the number is ever growing.

David’s last day in iCIT was Friday, June 8th.  We thank David for his many years of dedicated service to UW-Whitewater iCIT and AIS, and we wish him the best of luck in his future endeavors.