IT Services (formerly ICIT) Uptimes

It’s with deep regret, we are announcing Sara Deschner has decided to return to where we discovered her – instructing at UW-Whitewater. She has accepted a position with the Information Technology/Business Education Department within the College of Business and Economics.  Sara will teach Information Technology courses and assist with revising the program curriculum. Sara’s last day with ICIT will be January 4.

Sara joined ICIT as Assistant Director of Instructional Facilities overseeing the state-of-the-art design, engineering and daily operation of teaching and learning facilities at UW-Whitewater, coordinating classroom facilities design and department computer lab technology deployment, as well as planning and management of the GA computing labs. 

ICIT Management is determining a long term approach to manage Sara’s responsibilities. In the interim, Renee will oversee the Distance Education and liaise with the Instructional Areas for their instructional/software needs. Kent will oversee the AV Support. We are still determining who will provide direction to General Access Labs.

Sara will continue to be a great benefit to the Warhawk students, although it will be ICIT’s loss. We sincerely thank Sara for all the work she has done for ICIT and wish her the best!

ICIT is currently looking for an experienced Project Manager. In this newly created role, the expert level candidate will be responsible for managing visible, large and complex, and third-party projects that span multiple colleges, divisions and departments. Working collaboratively with ICIT management and customer staff, this individual will plan and define the scope of current and future technology projects. The position reports to AIS Manager Anand Vangipuram.

 An ideal candidate would have the following qualifications:

• Knowledge of Enterprise Resource Planning (ERP) system fundamentals
• Extensive project management experience
• Strong problem solving and analytical skills
• Exceptional planning and organizing skills
• Excellent oral and written communication skills
• Teamwork and issue resolution skills

 We encourage those who are interested or know someone that may be interested to go to http://www.uww.edu/employment/jobs/4194.html for a full description of the position and information on how to apply.

Please welcome Peter Vander Velden to the ICIT Team! Peter started Friday, November 9^th as a Tier 2 Technical Support Technician. In this role he will provide daily AV support to campus, working with Sara Deschner on Instructional Facilities and coordinating with outside vendors. In addition to his AV responsibilities, he will provide direct T2 level support to the campus community for desktop hardware, network printers, mobile devices, software issues and other campus technologies.

 Peter comes to us most recently from Zywave where he was the Team Lead providing software support for users. Prior to that he was a Best Buy Geek Squad Supervisor, responsible for Home Theater installations and consultations. Peter will be located in Andersen 2003 near the other Tier 2 staff.

 Please welcome Peter to the ICIT team!

Effective today Doug has returned from his leave of absence and will continue in his current role as a Tier 2 Desktop Support Technican.

Ken Bothun has accepted a position in the Network Operations Center as a Data Center Operator, reporting to Tom. Ken has devoted a significant amount of time assisting Operations over the last year and is now joining Operations on a permanent basis. Ken will retain his duties in jack activation and network field services. Chris O’Connor will be taking over project management and customer coordination for 3^rd Party Systems that are server-based, and the AIS team will assume responsibility for 3^rd Party data extracts.