Category: Personnel

Claudio D’Agostino’s last day with ICIT will be Friday, September 13^th.  On behalf of the entire ICIT team, we would like to wish Claudio the absolute best with his new opportunity. Claudio started his first day at UW-Whitewater on January 3^rd, 2017 as the Director of Applications Development.

Claudio and his team wasted little time, tackling a major project, the PeopleSoft 9.2 Upgrade. This was an 18 month long project incorporating more than 35 team members across campus. The upgrade was an overwhelming success, resulting in a 30% customization reduction, minimal user disruption, and was completed without the need of outside consultants.

Additionally, Claudio introduced Agile/Scrum as the portfolio management tool for projects, creating a more efficient and adaptive project workflow for his team.

Claudio and his team are currently in the process of finishing another major project, PeopleSoft Fluid Implementation. The Fluid user interface is a modern, tile oriented and responsive experience that will work on phones, tablets, and desktops without recoding the software. Fluid will provide a seamless, easy-to-understand user experience while navigating WINS.

Once again, we would like to thank Claudio for his hard work and contributions to our team and all of UW-Whitewater.  Fortunately, Claudio will be staying on in a smaller capacity to aid in the completion of Fluid and other critical projects for the next few weeks.  We appreciate his commitment to helping us through this transition.

Thank you Claudio, you will be missed!

On behalf of the entire ICIT team, we would like to welcome Steven Kuhns as the new IT Support Specialist. His first day was on Monday (6/3).  Steven’s responsibilities will include; providing additional customer issue resolution assistance to student workers, act as a first level of escalation, facilitate the development of KB articles and the service catalog, provide ticket status information to T2 , T3 and management and coordinate information flow from T2 and T3 to T1.

Steven comes to us with over 10 years of IT Support and several impressive technology skills including; Help Desk management, hardware and software support, KB document creation and internal process development.

Steven is originally from the tiny town of Burlington Vermont. He recently moved to WI where he now lives with his wife and their calico cat, Caliper. In his free time, Steven enjoys cooking, hiking and playing board games. You can also find him spending time in Madison where he works as a volunteer Roller Derby referee!

We are thrilled to have Steven join us. Please take some time to stop in and welcome him to the ICIT Team.

Andrew Cole and Sarah Klingman-Cole are happy to announce the birth of their newborn baby, Emrys Finn Klingman-Cole!

Emrys was born on February 7th, 2019 measuring in at 21 inches and 7 lbs 8 oz.

On behalf of the entire ICIT team, we could not be happier for the beautiful new addition to your family.  Please take some time to congratulate the new parents the next time you see them!

On behalf of the entire ICIT team, we would like to welcome Kirsten Mortimer as the new Technology Documentation and Training Specialist for the LTC. Her first day was Monday (1/28).  Kirsten’s responsibilities will include; designing and developing training strategies utilizing documentation, consultations, workshops, and online training materials in both text and video to support tool use as well as creating documentation for new technology tools adopted by the campus, working with positions inside and outside of ICIT to understand audience needs.

Kirsten comes to us from the office of Philanthropy and Alumni Engagement where she focused on alumni relations and stewardship. She served as the project manager for numerous activities, communicated with alumni in a variety of ways and managed the department’s Alumni Mentor Program, which connects alumni and students. Prior to her time at UW-W, Kirsten worked as a Museum Curator, an Online Learning Coach and a Youth Services Librarian.

Kirsten lives near Fort Atkinson with her husband and two children (daughter and son). Her family sustainably manages 12 acres of land which includes a dog, a small flock of sheep, chickens, a PV array, a bee hive and a large garden! In her free time, you will find Kirsten spending time outdoors or enjoying a new book. She can also knit, so be sure to get your Christmas sweater orders in ASAP!

We are thrilled to have Kirsten join us. Please take some time to stop in and welcome her to the ICIT Team.