ICIT Welcomes Erica Mendez to the Team!

ICIT is pleased to welcome Erica Mendez to the LTC Team as a LTC Support Specialist! In this role, she will be using her video production skills to support the wide range of services and products available to instructors and students.  She will also be focusing on assisting instructors with creating and managing their courses in Desire2Learn. Her official first day is January 2nd, 2013.

Erica is not new to ICIT. During the Spring 2012 semester she began working in the General Access Labs and then moved to the LTC during the Winterim 2012 semester. Erica will be graduating this month with a bachelor of arts degree in journalism, with a minor in integrated marketing communications. She was also the student commencement speaker at graduation! Check out this article – http://www.uww.edu/news/archive/2012-12-mendez-student-speaker.

 Please join us in welcoming Erica to ICIT!

New Role for Sara Deschner

It’s with deep regret, we are announcing Sara Deschner has decided to return to where we discovered her – instructing at UW-Whitewater. She has accepted a position with the Information Technology/Business Education Department within the College of Business and Economics.  Sara will teach Information Technology courses and assist with revising the program curriculum. Sara’s last day with ICIT will be January 4.

Sara joined ICIT as Assistant Director of Instructional Facilities overseeing the state-of-the-art design, engineering and daily operation of teaching and learning facilities at UW-Whitewater, coordinating classroom facilities design and department computer lab technology deployment, as well as planning and management of the GA computing labs. 

ICIT Management is determining a long term approach to manage Sara’s responsibilities. In the interim, Renee will oversee the Distance Education and liaise with the Instructional Areas for their instructional/software needs. Kent will oversee the AV Support. We are still determining who will provide direction to General Access Labs.

Sara will continue to be a great benefit to the Warhawk students, although it will be ICIT’s loss. We sincerely thank Sara for all the work she has done for ICIT and wish her the best!

Do you know an effective Project Manager?

ICIT is currently looking for an experienced Project Manager. In this newly created role, the expert level candidate will be responsible for managing visible, large and complex, and third-party projects that span multiple colleges, divisions and departments. Working collaboratively with ICIT management and customer staff, this individual will plan and define the scope of current and future technology projects. The position reports to AIS Manager Anand Vangipuram.

 An ideal candidate would have the following qualifications:

  • Knowledge of Enterprise Resource Planning (ERP) system fundamentals
  • Extensive project management experience
  • Strong problem solving and analytical skills
  • Exceptional planning and organizing skills
  • Excellent oral and written communication skills
  • Teamwork and issue resolution skills

 We encourage those who are interested or know someone that may be interested to go to http://www.uww.edu/employment/jobs/4194.html for a full description of the position and information on how to apply.

ICIT welcomes Peter Vander Velden – Tier 2 Technical Support Technician

Please welcome Peter Vander Velden to the ICIT Team! Peter started Friday, November 9th as a Tier 2 Technical Support Technician. In this role he will provide daily AV support to campus, working with Sara Deschner on Instructional Facilities and coordinating with outside vendors. In addition to his AV responsibilities, he will provide direct T2 level support to the campus community for desktop hardware, network printers, mobile devices, software issues and other campus technologies.

 Peter comes to us most recently from Zywave where he was the Team Lead providing software support for users. Prior to that he was a Best Buy Geek Squad Supervisor, responsible for Home Theater installations and consultations. Peter will be located in Andersen 2003 near the other Tier 2 staff.

 Please welcome Peter to the ICIT team!