Library service quality survey continues

If you receive an email about the LibQUAL+ survey, and you have not already completed it, please take a few minutes to do so!

Many (not all) of you, are getting an email asking you to take the survey. LibQUAL was developed by the Association of Research Libraries and is used by many libraries nationally to measure users’ perceptions of the quality of the library services they receive by identifying gaps between minimal, desired, and perceived levels of service.

Students will be eligible for a $50 gift certificate to (four gift certificates will be awarded to randomly-selected student survey participants).

Comments are welcome also. In fact, when we used the survey in 2004 we got many useful comments and took action on them, including adding new database subscriptions and comfortable seating, and removing the entrance turnstile.

Thank you for your help! We are looking forward to your feedback.

About Barbara

I am a Reference & Instruction librarian, head of that department in Andersen Library, an associate professor, and a member of the General Education Review Committee and Faculty Senate. I've been working at UW-W since July 1, 1990.
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