New IT Policies are now available for viewing on the iCIT Web site regarding the following topics:
Please make sure to read and abide by these IT Policies as you interact with customers.
New Service Level Agreements Available
New Service Level Agreements (SLA) are available for viewing on the iCIT Web site regarding the following services:
Please take time to read these new SLA’s and abide by them as you interact with customers.
Service Level Agreements (SLAs) help to define clear expectations for how customers and iCIT work together to provide technology related services.
Robin Schutte accepts the position of University Office Associate
iCIT welcomes Robin Schutte as the new University Office Associate. Starting August 17th, Schutte will be assuming the responsibilities of reception, scheduling, staff support, human resources, travel arrangements and TER. Robin will be working Monday-Thursday from 9:00am-2:00pm. Her office will be located at the iCIT reception desk in Andersen 2007 and can be reached at x7790. Please join us in welcoming Robin to her new role in iCIT!
Michael “Shelly” Allen accepts new Facilities Coordinator position
iCIT welcomes Michael “Shelly” Allen as the new Facilities Coordinator. Allen comes to us from Cairo, Egypt where he has lived and worked for the past 12 years. Starting August 2nd, Allen will be assuming the responsibilities for overseeing project development and completion for classroom and facilities modifications across campus. His office will be located in McGraw 9 and can be reached at x5018. Please join us in welcoming Shelly to his new role in iCIT!