-
Getting to Know: Reservations
As mentioned in last week blog, reservations have become a key part of how TCM runs their business. Ensuring that they will have space at the bar to accommodate you when you wish to come in can be incredibly important, especially on a weekend. On Saturdays, TCM typically has a full bar, with limited space for walk-ins. Therefore, reservations are crucial if you want to come in and pour. During the weekdays, things are a little slower. Depending on the day, there is space for people to simply walk in and have space at the bar to pour. The process of making reservations is quite easy! Simply start by calling…
-
Getting to Know: The Other Products
Don’t be fooled by the name, The Candle Mercantile offers more products than just candles for customers to pour in. They offer a wide variety of other products to fit any scented need that one may have! For wax products, TCM offers candles and wax melts, but not everyone may have time to wait the hour and a half for their product to be done. In this case we, as employees, recommend for customers to take a look at the product wall of all of the different options they can choose from. By taking a peek at the product wall, customers will find that there are four other product choices…
-
Getting to Know: The Candle Pouring Experience
Let’s jump right in to what you all are wondering: how to pour a candle. At The Candle Mercantile, customers are able/welcome to come in and pour their very own candles. As an employee, we pour every single candle that is for sale in the shop, or shipped out for other sales. Therefore, one may consider us experts, and we are there to help you through every step. The first step in pouring a candle is picking out your scents. While TCM has over 90 scents to choose from, this can seem daunting at first. Customers are encouraged to smell and write down all of their favorite scents before sitting…