{"id":411,"date":"2016-07-13T12:42:57","date_gmt":"2016-07-13T17:42:57","guid":{"rendered":"http:\/\/blogs.uww.edu\/prasad\/?page_id=411"},"modified":"2016-07-13T12:47:00","modified_gmt":"2016-07-13T17:47:00","slug":"measuring-supply-chain-performance","status":"publish","type":"page","link":"https:\/\/blogs.uww.edu\/prasad\/teaching\/independent-study\/measuring-supply-chain-performance\/","title":{"rendered":"Measuring Supply Chain Performance"},"content":{"rendered":"

Benita Beamon<\/p>\n

International Journal of Operations and Production Management<\/h2>\n

1999, Vol. 19, No. 3, pp. 275-292<\/p>\n

 <\/p>\n

1)\u00a0\u00a0\u00a0\u00a0\u00a0 Introduction<\/p>\n

    \n
  1. a) Supply chain measurement must include qualitative and quantitative assessment<\/li>\n
  2. b) Integrated process- must include the entire supply chain<\/li>\n<\/ol>\n

    2)\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Based systems<\/p>\n

      \n
    1. a) Characteristics of Performance Based systems<\/li>\n
    2. i) Inclusiveness<\/li>\n
    3. ii) Universality<\/li>\n<\/ol>\n

      iii)\u00a0\u00a0\u00a0\u00a0 Measurability<\/p>\n

        \n
      1. iv) Consistence<\/li>\n
      2. v) Benchmarking<\/li>\n
      3. b) Different types of systems require specific measurements<\/li>\n<\/ol>\n

        3)\u00a0\u00a0\u00a0\u00a0\u00a0 Supply chain performance measures<\/p>\n

          \n
        1. a) 2 basic measures<\/li>\n
        2. i) cost<\/li>\n
        3. ii) customer responsiveness<\/li>\n<\/ol>\n

          (1)\u00a0\u00a0 customers satisfaction<\/p>\n

          (2)\u00a0\u00a0 Information flow<\/p>\n

          (3)\u00a0\u00a0 Supplier performance<\/p>\n

          (4)\u00a0\u00a0 Risk management<\/p>\n

            \n
          1. b) Single measures<\/li>\n
          2. i) Lack inclusiveness<\/li>\n
          3. ii) Too simplistic<\/li>\n
          4. c) Recommendations<\/li>\n
          5. i) Measures must consider all aspects of the supply chain<\/li>\n
          6. ii) Measures must relate to the company\u2019s strategic goals<\/li>\n<\/ol>\n

            iii)\u00a0\u00a0\u00a0\u00a0 Measures should consider uncertainty in order to achieve adaptability<\/p>\n

            4)\u00a0\u00a0\u00a0\u00a0\u00a0 New framework<\/p>\n

              \n
            1. a) Select a mix of measures from<\/li>\n
            2. i) Resource measures<\/li>\n<\/ol>\n

              (1)\u00a0\u00a0 Inventory levels<\/p>\n

              (2)\u00a0\u00a0 Personnel requirements<\/p>\n

                \n
              1. ii) Output measures<\/li>\n<\/ol>\n

                (1)\u00a0\u00a0 Customer responsiveness<\/p>\n

                (2)\u00a0\u00a0 Quality<\/p>\n

                (3)\u00a0\u00a0 Quantity produced<\/p>\n

                iii)\u00a0\u00a0\u00a0\u00a0 Flexibility measures<\/p>\n

                (1)\u00a0\u00a0 Range and response<\/p>\n

                (2)\u00a0\u00a0 Ease of change<\/p>\n

                (3)\u00a0\u00a0 Volume flexibility<\/p>\n

                (4)\u00a0\u00a0 Delivery flexibility<\/p>\n

                (5)\u00a0\u00a0 Mix flexibility<\/p>\n

                 <\/p>\n

                Key points<\/strong><\/p>\n

                  \n
                1. Measurement must be all inclusive and include measurement based on a mix of areas<\/li>\n
                2. Measurement must coincide with the strategic goals of companies within the supply chain<\/li>\n
                3. It is important to recognize the interactions between supply chain measurements and between supply chain members in order to select a system that is successful for the entire system.<\/li>\n<\/ol>\n

                   <\/p>\n","protected":false},"excerpt":{"rendered":"

                  Benita Beamon International Journal of Operations and Production Management 1999, Vol. 19, No. 3, pp. 275-292   1)\u00a0\u00a0\u00a0\u00a0\u00a0 Introduction a) Supply chain measurement must include qualitative and quantitative assessment b) Integrated process- must include the entire supply chain 2)\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Based systems a) Characteristics of Performance Based systems i) Inclusiveness ii) Universality iii)\u00a0\u00a0\u00a0\u00a0 Measurability iv) […]<\/p>\n","protected":false},"author":3916,"featured_media":0,"parent":118,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-411","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/pages\/411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/users\/3916"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/comments?post=411"}],"version-history":[{"count":1,"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/pages\/411\/revisions"}],"predecessor-version":[{"id":413,"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/pages\/411\/revisions\/413"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/pages\/118"}],"wp:attachment":[{"href":"https:\/\/blogs.uww.edu\/prasad\/wp-json\/wp\/v2\/media?parent=411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}