{"id":8134,"date":"2011-12-09T07:05:01","date_gmt":"2011-12-09T13:05:01","guid":{"rendered":"http:\/\/blogs.uww.edu\/library\/?p=8134"},"modified":"2011-12-07T17:20:13","modified_gmt":"2011-12-07T23:20:13","slug":"can-it-talk-to-me-now","status":"publish","type":"post","link":"https:\/\/blogs.uww.edu\/library\/archives\/8134","title":{"rendered":"Can it talk to me yet? Chat\/email, texting, or voice?"},"content":{"rendered":"<p>The Library has been considering the future of its &#8220;<a href=\"http:\/\/library.uww.edu\/askwi\/askwi.html\" title=\"Ask a Librarian\" target=\"_blank\">Ask a Librarian<\/a>&#8221; chat reference service because the grant funding that makes it very affordable for a consortium of libraries all over the state runs out soon. It&#8217;s safe until until the end of January. Libraries in the state have been discussing options, including a couple of text reference services. Now, I don&#8217;t really grok the advantage of texting over sending an email or using the chat service. Frankly, I&#8217;d like to wait for the Next Big Leap, which in my opinion will be voice interface! You see, I never learned to type&#8211;correctly, that is, although I am a fairly adept incorrect typist!<\/p>\n<p>So I was interested in an <a href=\"http:\/\/www.thedigitalshift.com\/2011\/11\/k-12\/siri-youre-stupid-limitations-of-artificial-intelligence-baffle-kids-who-expect-more\/\" title=\"Siri, You're Stupid item\" target=\"_blank\">item in Library Hotline about an 8 year old who got frustrated with the voice recognition software on an iPhone 4S and called it stupid<\/a>. The same item tells me that I can expect students who come here in a few years to be those who are leaving blogs for options that provide more immediate results, like texting (see <a href=\"http:\/\/www.pewinternet.org\/Reports\/2010\/Social-Media-and-Young-Adults\/Summary-of-Findings.aspx\" title=\"Pew report summary\" target=\"_blank\">Pew research findings summarized<\/a>).<\/p>\n<p>So, would it be useful to you if the Library could offer reference help via texting?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Library has been considering the future of its &#8220;Ask a Librarian&#8221; chat reference service because the grant funding that makes it very affordable for a consortium of libraries all over the state runs out soon. It&#8217;s safe until until &hellip; <a href=\"https:\/\/blogs.uww.edu\/library\/archives\/8134\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":37,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[36],"tags":[17842,17843,237,17841],"class_list":["post-8134","post","type-post","status-publish","format-standard","hentry","category-around-the-world","tag-chat","tag-texting","tag-virtual-reference","tag-voice-recognition"],"_links":{"self":[{"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/posts\/8134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/comments?post=8134"}],"version-history":[{"count":7,"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/posts\/8134\/revisions"}],"predecessor-version":[{"id":8136,"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/posts\/8134\/revisions\/8136"}],"wp:attachment":[{"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/media?parent=8134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/categories?post=8134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.uww.edu\/library\/wp-json\/wp\/v2\/tags?post=8134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}