Conflict in the Workplace

Posted on March 10th, 2015 in Tips and Secrets by Jan Bilgen

It is unfortunate that not everyone gets along. There are multiple personality types and leadership styles that do not mesh with everyone. In order to create an environment that is conducive for everyone, we must learn how to adapt to peoples style and seek to understand the issue.  This post will provide you with 6 tips on how to do deal with conflict in the workplace.

Be positive

This is perhaps the most essential part of conflict resolution.  If you are looking at all problems and conflicts through a negative lens, you are not going to find an efficient and productive solution.  Look for the best in each side of arguments or parties involved and try to highlight these views or ideas so that they can be the foundation of a solution that all parties can agree upon.

Define the issue at hand

Oftentimes conflicts are brought about by misunderstanding or miscommunication.  This is why it is important to define what the problem is, so that people understand why there is a disagreement.  Doing this will make sure no one is arguing unnecessarily and can save time and energy.

Do your homework

Make sure you understand the other person’s views.  As mentioned above, conflict is often the result of a misunderstanding, so be sure you understand why other people feel the way they feel.

Trust

Trust is absolutely vital to having a workplace that functions efficiently and productively. It is also extremely important when it comes to conflict management and resolution.

If people trust their coworkers and their superiors to do what is in the best interest of the company as a whole, then people will be more likely to accept resolutions that they did not initially prefer.

Encourage discussion

In situations where people disagree, ignoring people’s opinions or views will only make things worse.  If someone feels as if they haven’t been taken seriously or given a chance to explain why they hold a belief, it will leave them feeling left out or that their opinion isn’t important.

Stick to the facts

Emotions can flare during a conflict, and remembering that the facts are important is essential.  If you handle a conflict based on the facts, and solve it accordingly, emotions will settle because the right decision will have been made.

You do not have to like everyone you meet, but it essential to respect others.  Being that most people work with the same individuals on a regular basis, it is important understand how you function, as well as others.

-Jordan

http://leadchangegroup.com/6-tips-for-dealing-with-conflicts-in-the-workplace/

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