{"id":60516,"date":"2017-12-14T14:49:53","date_gmt":"2017-12-14T20:49:53","guid":{"rendered":"http:\/\/blogs.uww.edu\/instructional\/?p=60516"},"modified":"2018-01-04T09:28:35","modified_gmt":"2018-01-04T15:28:35","slug":"respondus-lockdown-browser-errors","status":"publish","type":"post","link":"https:\/\/blogs.uww.edu\/instructional\/2017\/12\/14\/respondus-lockdown-browser-errors\/","title":{"rendered":"[RESOLVED] Respondus LockDown Browser Errors"},"content":{"rendered":"<p>RESOLVED &#8211; December 14th, 4:30PM: Respondus Technicians have isolated the problem and the service is again stable.\u00a0 If you have any questions or issues with the Respondus LockDown Browser, please <a href=\"http:\/\/d2l.uww.edu\/contact-d2l-support\" target=\"_blank\" rel=\"noopener\">contact UW-W Desire2Learn Support<\/a>.<\/p>\n<p>Update &#8211; December 14th, 3:45PM: Respondus Technicians have engaged Desire2Learn and they continue to investigate the root cause of the problem.<\/p>\n<p>Users may be getting &#8220;Unable to get SOAP token. The current Desire2Learn role doesn&#8217;t have the required permissions. Please consult the Administrator Guide for Respondus LockDown Browser&#8221; when trying to access the &#8220;LockDown Browser&#8221; tab inside of the Quizzes tool.\u00a0 This issue may also prevent students from taking exams via the Respondus LockDown Browser.<\/p>\n<p>Respondus Technicians are investigating the issue and we will update this post as we receive additional information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED &#8211; December 14th, 4:30PM: Respondus Technicians have isolated the problem and the service is again stable.\u00a0 If you have any questions or issues with the Respondus LockDown Browser, please contact UW-W Desire2Learn Support. Update &#8211; December 14th, 3:45PM: Respondus &hellip; <a href=\"https:\/\/blogs.uww.edu\/instructional\/2017\/12\/14\/respondus-lockdown-browser-errors\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3141,14802],"tags":[],"class_list":["post-60516","post","type-post","status-publish","format-standard","hentry","category-for-instructors","category-previous-d2l-login-service-alerts"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p2U0PY-fK4","jetpack_sharing_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2026-04-25 10:06:05","action":"Draft","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts\/60516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/comments?post=60516"}],"version-history":[{"count":5,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts\/60516\/revisions"}],"predecessor-version":[{"id":60572,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts\/60516\/revisions\/60572"}],"wp:attachment":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/media?parent=60516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/categories?post=60516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/tags?post=60516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}