{"id":59086,"date":"2016-06-10T10:36:54","date_gmt":"2016-06-10T15:36:54","guid":{"rendered":"http:\/\/blogs.uww.edu\/instructional\/?p=59086"},"modified":"2016-06-13T08:00:34","modified_gmt":"2016-06-13T13:00:34","slug":"kaltura-service-issues-610","status":"publish","type":"post","link":"https:\/\/blogs.uww.edu\/instructional\/2016\/06\/10\/kaltura-service-issues-610\/","title":{"rendered":"[Resolved] Kaltura Service Issues (6\/10)"},"content":{"rendered":"<p><strong>As of 11:04 AM, the issue has been resolved.\u00a0 If you continue to have issues viewing video content, please contact D2L Support.<\/strong><\/p>\n<p>Beginning around 9:56 AM, users may receive an error message when attempting to view videos in Desire2Learn.\u00a0 The error message may read &#8220;An error was experienced when playing this video.\u00a0 Please check your Internet Connection and try again.&#8221;<\/p>\n<p>This issue is only impacting videos hosted with Kaltura.\u00a0 These are videos that are recorded using CaptureSpace, or uploaded \/ recorded via the My Media tool.\u00a0 The issue has been confirmed as a widespread outage, and we will post back updates as we receive additional information.<\/p>\n<p>If you have any questions or concerns regarding this outage, please <a href=\"http:\/\/d2l.uww.edu\/contact\" target=\"_blank\">contact UW-W D2L Support<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As of 11:04 AM, the issue has been resolved.\u00a0 If you continue to have issues viewing video content, please contact D2L Support. Beginning around 9:56 AM, users may receive an error message when attempting to view videos in Desire2Learn.\u00a0 The &hellip; <a href=\"https:\/\/blogs.uww.edu\/instructional\/2016\/06\/10\/kaltura-service-issues-610\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[14802],"tags":[],"class_list":["post-59086","post","type-post","status-publish","format-standard","hentry","category-previous-d2l-login-service-alerts"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p2U0PY-fn0","jetpack_sharing_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2026-04-25 22:01:50","action":"Draft","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts\/59086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/comments?post=59086"}],"version-history":[{"count":3,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts\/59086\/revisions"}],"predecessor-version":[{"id":59089,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/posts\/59086\/revisions\/59089"}],"wp:attachment":[{"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/media?parent=59086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/categories?post=59086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.uww.edu\/instructional\/wp-json\/wp\/v2\/tags?post=59086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}